yes when it failed for me the user and group tables were missing. Had to recover the database.
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Mayfield, Andy L. Sent: Thursday, February 22, 2007 10:31 AM To: arslist@ARSLIST.ORG Subject: ARS 7.0.01 upgrade problems We unsuccessfully attempted to upgrade ARS last night from 5.01.02 patch 1389 to 7.0.01 and had to recover back to the original version. The Installed updated the database, but when it attempted to restart the server it had problems. It gave the following messages: The server was not available, Failed to restart the service Remedy AR System server, Unable to restart, Server could not be started, you may start it manually. Has anyone run into this problem? We may try to go from 5.01.02 to 6.3 them to 7.0.01 next and see if that helps. Andy L. Mayfield System Operation Specialist Alabama Power Company Office: 8-226-1805 ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
