Hi listers, Since I received a lot of requests for this doc, and I don't remember where I downloaded it from. I have now uploaded it to the file section of the arslist google group. Hope the link works:
http://arslist.googlegroups.com/web/ITSPAddFieldsNotification-%20Instruc tion.doc?gda=9rKDQ1sAAADFu5jxfWK9_k356Pm6oCrJkWyi4oT2vO8DvIWFIZnBfWG1qiJ 7UbTIup-M2XPURDT4FqwpO2kFHwLctm_VQGaPFnnIj7N8pxuPT9-ELPYp1G5UXxlwKZX1etA 4z8YvGHI Remember this is for ITSP, but should work with small tweaks for ITSM 7 Rgds, Murtuza. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Lisa Westerfield Sent: Friday, May 16, 2008 12:17 AM To: arslist@ARSLIST.ORG Subject: Re: Question: SYS:Notification Messages Is there a document on notifications from BMC that you are looking at? If so, I would also be interested in getting my hands on a copy of this. I am currently building my own, and would love to not have to do it... Thanks! -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of T. Dee Sent: Wednesday, May 14, 2008 9:13 AM To: arslist@ARSLIST.ORG Subject: Re: Question: SYS:Notification Messages That worked Kevin! THANK YOU VERY MUCH!!!!!! I was looking in the Transate Filter for Change. Appreciate your help!!!! If you don't mind I would love to read that document that you got from BMC on Notifications. Kind regards, Ty On 5/13/08, Kevin Shaffer <[EMAIL PROTECTED]> wrote: > > Which notification are you trying to add the Change Type field to? I have added it to the Approval notifications and all I had to do was add the following set field to the filter , NTE:SHR:TranslateNotificationMessageAPR_135. > > Set zID Translation Text to REPLACE($zID Translation Text$, "#Change Type#", $Change Type$) > > > Date: Tue, 13 May 2008 21:42:15 +0100> From: [EMAIL PROTECTED]> Subject: Re: Question: SYS:Notification Messages> To: arslist@ARSLIST.ORG> > Hhmm... If I were sure that there was a value in that change record for> Change Type, the only next step I would take would be to log it and> ensure that the Z field is getting set as the filter indicates.> > Other than that, I don't have any more rabbits up my sleeve - sorry.> > -----Original Message-----> From: Action Request System discussion list(ARSList)> [mailto:[EMAIL PROTECTED] On Behalf Of T. Dee> Sent: Tuesday, May 13, 2008 3:13 PM> To: arslist@ARSLIST.ORG> Subject: Re: Question: SYS:Notification Messages> > Thanks Lisa - I found the one for Change> "NTE:SHR:TranslateNotificationMessageCRQ1_125" and it does have a> translation for #Change Type#, but it is not working.> > Any other suggestions?> > Thanks again.> > Ty> > > On 5/13/08, Lisa Westerfield <[EMAIL PROTECTED]> wrote:> > I've found that there are additional filters that translate the> > #fieldname# from the SYS:form into the $fieldname$ variables that> we're> > use to seeing.> >> > For example, take a look at this filter:> > NTE:SHR:TranslateNotificationMessageINC1_100> >> > It very well could be the one that you need to modify for your change.> >> > Hope that helps,> > LisaD> >> > -----Original Message-----> > From: Action Request System discussion list(ARSList)> > [mailto > ________________________________________________________________________ _______ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum > Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" This message is subject to and does not create or vary any contractual relationship between TuringSMI, SMI Technologies, SMI Telco, its subsidiaries or affiliates and you. 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