Howard:
Good money + a job you love = the same job + good money +  a glass of margarita

A job you do because it pays + good money = good money - the job  +/- 
retirement + buckets of margarita

A job you do because it pays + old age + enough nest egg = enough money + 
retirement - the job + your daily dose of fiber drink, any flavor

A job you do because it pays + you can't deal with ITSM at 7+ any more =  fuzz 
factor * (your remedy job) + your retirement plan / nightmares + {dilemma: to 
spend or not to spend on Margarita}

A job you do because it pays + collective wall street greed = (plenty of 
headache) ^ uncertainty + (your remedy job)^(1/100) +/- retirement + as many 
glasses of water as you want

--- On Thu, 7/2/09, Howard Richter <hbr4...@gmail.com> wrote:

> From: Howard Richter <hbr4...@gmail.com>
> Subject: Re: How do I Change the ARAdmin password Remedy uses Without having 
> Remedy up
> To: arslist@ARSLIST.ORG
> Date: Thursday, July 2, 2009, 3:16 PM
> **
> I thought Doug retired with his millions of dollars he
> gets from BMC.
>  
> Howard
> 
> 
> On Thu, Jul 2, 2009 at 3:11 PM,
> Warren Baltimore <warrenbaltim...@gmail.com>
> wrote:
> 
> ** 
> Hmmmm.....
>  
> I'm not sure we should trust this Doug Mueller
> guy....
>  
> I mean, really?  What kind of Remedy work has he ever
> done?
>  
> :-p
>  
> Always good to see you on the list Doug!
> 
> 
> 
> 
> 
> On Thu, Jul 2, 2009 at 1:24 PM,
> Mueller, Doug <doug_muel...@bmc.com>
> wrote:
> 
> Ray,
> 
> The information folks have given you is almost correct.
> 
> 1) You are indeed going to need to edit the file ar.conf.
>  Specifically the
> 
>   line Db-password:
> 
>   You will notice that it is an encrypted string.  You
> will type in the
>   CLEAR TEXT password.
> 
> 2) Start the AR System server.  It will recognize that the
> value for
>   Db-password is not encrypted and will try and use the
> value that is there
> 
>   as it is for the password.
> 
>   Since you have put in the correct password, all is OK.
> 
> So, far, everything is correct with the advice you were
> given.
> 
> Now is where there is another step....
> 
> 3) The AR System server will not do anything to that
> password in the file.  So,
> 
>   the ar.conf file has a clear text password in it.
> 
>   You want to IMMEDIATELY go into the Server Information
> screens and change
>   the password through the AR System to something new.
>  This will get an
>   encrypted version of the new password in the file.
> 
> 
>   If you really want it to be the same password, you can
> simply specify the
>   same password as the new password (most DBs will allow
> this).  If there is
>   a problem, just change it to something else, then change
> it back.
> 
> 
> 
> So, the information about how to get going is correct, you
> just need the final
> step of changing the password through the AR System
> configuration interface to
> get the password in ar.conf encrypted.
> 
> 
> Doug Mueller
> 
> 
> 
> 
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:arsl...@arslist.org]
> On Behalf Of Lyle Taylor
> Sent: Thursday, July 02, 2009 10:19 AM
> 
> To: arslist@ARSLIST.ORG
> Subject: Re: How do I Change the ARAdmin password Remedy
> uses Without having Remedy up
> 
> I've heard (but never tried) that you can put the
> unencrypted password in ar.conf, and the AR server will
> catch it, encrypt it and use that from then on.  That
> probably won't change the database password, but, if
> that works, you would be able to at least put your new
> password in and have it use it.  The line you're
> looking for in ar.conf is "Db-password:"
> 
> 
> Good luck,
> Lyle
> 
> 
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:arsl...@arslist.org]
> On Behalf Of Ray T.
> 
> Sent: Thursday, July 02, 2009 11:14 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: How do I Change the ARAdmin password Remedy
> uses Without having Remedy up
> 
> My environment is ARS 6.3 p20, Oracle 9.0.2.8.
> 
> 
> On Thu, Jul 2, 2009 at 1:10 PM, Ray T.<cool.deve...@gmail.com>
> wrote:
> > Hi all, I am trying to setup an instance of Remedy
> that is a copy of
> > the production. I copied the file system and had the
> oracle database
> 
> > copied as well, and then made changes as necessary,
> but I hit a wall.
> >
> > unfortunately, the aradmin password was changed in the
> copied
> > database. When the new instance of Remedy starts and
> tries to connect
> 
> > to the copied database, it of course tries to use the
> aradmin password
> > from production and it fails to connect. I don't
> know the password for
> > aradmin user in production database (don't ask).
> 
> >
> > How can I tell Remedy, when it's not running, to
> use a certain
> > password for aradmin? I thought the password was
> encrypted in ar.conf,
> > but I don't see it there. Not that it would help,
> because it would be
> 
> > in encrypted form. Where does Remedy store aradmin
> password? Can't be
> > in the database.
> >
> > Other than doing an "upgrade" install of AR
> Server on the copied
> > instance, what option do I have?
> 
> >
> > I hesitate to change the password in prod and then
> copy
> > ar.conf...because I suspect that some external stuff
> may be tapping
> > into the database there using aradmin account.
> >
> > TIA.
> 
> >
> 
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> 
> 
> 
> -- 
> Warren R. Baltimore II
> Remedy Developer
> 410-533-5367
> _Platinum Sponsor: rmisoluti...@verizon.net
> ARSlist: "Where the Answers Are"_
> 
> 
> 
> 
> 
> -- 
> Howard Richter
> Red Hat Certified Technician
> CompTIA Linux+ Certified
> ITIL Foundation Certified 
> E-Mail = hbr4...@gmail.com
> LinkedIn Profile = http://www.linkedin.com/in/hbr4270
> 
> _Platinum Sponsor: rmisoluti...@verizon.net ARSlist:
> "Where the Answers Are"_
> 




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