Rabi,
Its very simple, I work with a product that I have loved since 1996 and a
group of people that are the most caring and helpful group that has ever
existed.
May Remedy live forever.
As has been said have a great July 4th.
Howard
On Thu, Jul 2, 2009 at 5:58 PM, Rabi Tripathi <ars_l...@yahoo.com> wrote:
> Howard:
> Good money + a job you love = the same job + good money + a glass of
> margarita
>
> A job you do because it pays + good money = good money - the job +/-
> retirement + buckets of margarita
>
> A job you do because it pays + old age + enough nest egg = enough money +
> retirement - the job + your daily dose of fiber drink, any flavor
>
> A job you do because it pays + you can't deal with ITSM at 7+ any more =
> fuzz factor * (your remedy job) + your retirement plan / nightmares +
> {dilemma: to spend or not to spend on Margarita}
>
> A job you do because it pays + collective wall street greed = (plenty of
> headache) ^ uncertainty + (your remedy job)^(1/100) +/- retirement + as many
> glasses of water as you want
>
> --- On Thu, 7/2/09, Howard Richter <hbr4...@gmail.com> wrote:
>
> > From: Howard Richter <hbr4...@gmail.com>
> > Subject: Re: How do I Change the ARAdmin password Remedy uses Without
> having Remedy up
> > To: arslist@ARSLIST.ORG
> > Date: Thursday, July 2, 2009, 3:16 PM
> > **
> > I thought Doug retired with his millions of dollars he
> > gets from BMC.
> >
> > Howard
> >
> >
> > On Thu, Jul 2, 2009 at 3:11 PM,
> > Warren Baltimore <warrenbaltim...@gmail.com>
> > wrote:
> >
> > **
> > Hmmmm.....
> >
> > I'm not sure we should trust this Doug Mueller
> > guy....
> >
> > I mean, really? What kind of Remedy work has he ever
> > done?
> >
> > :-p
> >
> > Always good to see you on the list Doug!
> >
> >
> >
> >
> >
> > On Thu, Jul 2, 2009 at 1:24 PM,
> > Mueller, Doug <doug_muel...@bmc.com>
> > wrote:
> >
> > Ray,
> >
> > The information folks have given you is almost correct.
> >
> > 1) You are indeed going to need to edit the file ar.conf.
> > Specifically the
> >
> > line Db-password:
> >
> > You will notice that it is an encrypted string. You
> > will type in the
> > CLEAR TEXT password.
> >
> > 2) Start the AR System server. It will recognize that the
> > value for
> > Db-password is not encrypted and will try and use the
> > value that is there
> >
> > as it is for the password.
> >
> > Since you have put in the correct password, all is OK.
> >
> > So, far, everything is correct with the advice you were
> > given.
> >
> > Now is where there is another step....
> >
> > 3) The AR System server will not do anything to that
> > password in the file. So,
> >
> > the ar.conf file has a clear text password in it.
> >
> > You want to IMMEDIATELY go into the Server Information
> > screens and change
> > the password through the AR System to something new.
> > This will get an
> > encrypted version of the new password in the file.
> >
> >
> > If you really want it to be the same password, you can
> > simply specify the
> > same password as the new password (most DBs will allow
> > this). If there is
> > a problem, just change it to something else, then change
> > it back.
> >
> >
> >
> > So, the information about how to get going is correct, you
> > just need the final
> > step of changing the password through the AR System
> > configuration interface to
> > get the password in ar.conf encrypted.
> >
> >
> > Doug Mueller
> >
> >
> >
> >
> > -----Original Message-----
> > From: Action Request System discussion list(ARSList)
> > [mailto:arsl...@arslist.org]
> > On Behalf Of Lyle Taylor
> > Sent: Thursday, July 02, 2009 10:19 AM
> >
> > To: arslist@ARSLIST.ORG
> > Subject: Re: How do I Change the ARAdmin password Remedy
> > uses Without having Remedy up
> >
> > I've heard (but never tried) that you can put the
> > unencrypted password in ar.conf, and the AR server will
> > catch it, encrypt it and use that from then on. That
> > probably won't change the database password, but, if
> > that works, you would be able to at least put your new
> > password in and have it use it. The line you're
> > looking for in ar.conf is "Db-password:"
> >
> >
> > Good luck,
> > Lyle
> >
> >
> > -----Original Message-----
> > From: Action Request System discussion list(ARSList)
> > [mailto:arsl...@arslist.org]
> > On Behalf Of Ray T.
> >
> > Sent: Thursday, July 02, 2009 11:14 AM
> > To: arslist@ARSLIST.ORG
> > Subject: Re: How do I Change the ARAdmin password Remedy
> > uses Without having Remedy up
> >
> > My environment is ARS 6.3 p20, Oracle 9.0.2.8.
> >
> >
> > On Thu, Jul 2, 2009 at 1:10 PM, Ray T.<cool.deve...@gmail.com>
> > wrote:
> > > Hi all, I am trying to setup an instance of Remedy
> > that is a copy of
> > > the production. I copied the file system and had the
> > oracle database
> >
> > > copied as well, and then made changes as necessary,
> > but I hit a wall.
> > >
> > > unfortunately, the aradmin password was changed in the
> > copied
> > > database. When the new instance of Remedy starts and
> > tries to connect
> >
> > > to the copied database, it of course tries to use the
> > aradmin password
> > > from production and it fails to connect. I don't
> > know the password for
> > > aradmin user in production database (don't ask).
> >
> > >
> > > How can I tell Remedy, when it's not running, to
> > use a certain
> > > password for aradmin? I thought the password was
> > encrypted in ar.conf,
> > > but I don't see it there. Not that it would help,
> > because it would be
> >
> > > in encrypted form. Where does Remedy store aradmin
> > password? Can't be
> > > in the database.
> > >
> > > Other than doing an "upgrade" install of AR
> > Server on the copied
> > > instance, what option do I have?
> >
> > >
> > > I hesitate to change the password in prod and then
> > copy
> > > ar.conf...because I suspect that some external stuff
> > may be tapping
> > > into the database there using aradmin account.
> > >
> > > TIA.
> >
> > >
> >
> >
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> >
> > --
> > Warren R. Baltimore II
> > Remedy Developer
> > 410-533-5367
> > _Platinum Sponsor: rmisoluti...@verizon.net
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> >
> >
> >
> >
> >
> > --
> > Howard Richter
> > Red Hat Certified Technician
> > CompTIA Linux+ Certified
> > ITIL Foundation Certified
> > E-Mail = hbr4...@gmail.com
> > LinkedIn Profile = http://www.linkedin.com/in/hbr4270
> >
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> > "Where the Answers Are"_
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>
>
>
>
>
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--
Howard Richter
Red Hat Certified Technician
CompTIA Linux+ Certified
ITIL Foundation Certified
E-Mail = hbr4...@gmail.com
LinkedIn Profile = http://www.linkedin.com/in/hbr4270
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