I like that idea a lot. have the repairs sorted by date or
something.
----- Original Message -----
From: "Powers, Terry (NIH/OD/DEAS) [E]"
<[EMAIL PROTECTED]
To: "Ray Campbell" <[EMAIL PROTECTED]>,"Karyn
Campbell" <[EMAIL PROTECTED]
Date sent: Mon, 19 Mar 2007 10:42:59 -0400
Subject: RE: [Braillenote] Repair details
Hi Ray andd Others;
So I would not have to deal with this problem, I had them fedex
the unit
to my office. I like the idea of a descriptive of the repairs
left on
the unit and an e-mail telling about when the unit would arrive
would be
very helpful.
We could all keep a folder called repairs for HW to put their
entries
in.
Terry Powers
-----Original Message-----
From: Ray Campbell [mailto:[EMAIL PROTECTED]
Sent: Monday, March 19, 2007 10:11 AM
To: Karyn Campbell
Cc: Braillenote List
Subject: RE: [Braillenote] Repair details
Hi All:
Another suggestion for HW. Some places such as Dell Computer
send you
an e-mail when your unit ships. I'd like to see HW send an
e-mail when
the BN or VN you've sent for repair is shipped back to you with
the UPS
Tracking Number in it. That way, you can track the package, have
a
pretty good idea when it will get to you and make any
arrangements you
have to such as asking neighbors or others to sign for it. I
know I
would find this useful since I live in a condo and often, UPS
comes when
I am not here.
Thanks,
Ray Campbell, Help Desk Technician
Adaptive Technology Center
Chicago Lighthouse for People Who Are Blind or Visually Impaired
1850 W. Roosevelt Road
Chicago, IL 60608
312-997-3651 (Voice/Relay) or
888-825-0080 (voice/Relay)
[EMAIL PROTECTED]
AIM Screen Name: tclhelp
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