I downloaded a book yesterday and put it on a thumb drive. I then unpacked it with the apex from the thumb drive. My point is that it seems to be the downloading process,that is causing problems. If you can download from the pc onto a thumb drive or sd card, you should be able to unpack from the apex itself.
On 7/1/11, marsha bork <[email protected]> wrote: > Hi all, > I just spoke with Gabe, Humanware technical support, and he said > they are aware of the proplem and working with bookshare to > resolve this. He doesn't know if the fix will come from them or > bookshare. Bookshare just made this change in the past week and > Humanware is hoping a fix will happen soon. But, with the > holiday weekend, I think we need to be patient with both sides. > I know this is impacting many of us, but I encourage you to > either download books and unpack them on a computer or do > something fun over this long weekend. I, too, am an avid reader > and use bookshare almost daily, but again I think we need to give > both sides time to resolve this issue. > Thanks, > Marsha > > > ----- Original Message ----- > From: marsha bork <[email protected] > To: Linnette Whalen <[email protected]>, [email protected] > Date sent: Fri, 01 Jul 2011 09:27:58 -0700 > Subject: Re: [Braillenote] Apex problem opening books downloaded > from bookshare > > Hi, > Carlos said he called bookshare and they have made changes on > their end. That's why we are all having this problem. I plan to > call Humanware this morning to make sure they are aware of the > change on bookshare. My hope is they are aware and have started > to work on a fix! > > ----- Original Message ----- > From: Linnette Whalen <[email protected] > To: marsha bork <[email protected] > Date sent: Fri, 1 Jul 2011 11:14:22 -0400 > Subject: Re: [Braillenote] Apex problem opening books downloaded > from bookshare > > Marsha, > > I am having the identical problem. > > Linnette > On Jun 30, 2011, at 10:17 PM, marsha bork wrote: > > Marsha Hi, I have been away from the list for a while and hope > someone can help with this problem. I have an Apex BT running > the latest version of keysoft. Over the past few days I have > downloaded several books that I can not unpack. > I get an error message after entering my password. It says, > unable to unpack book error code 9 > > Also, when I do an I chord for information it shows the file > size around 14 kb and the books I am able to unpack are usually > in the 100's. > I made sure I was downloading the brf books too. > Any help would be greatly appreciated! > > Marsha > > ___ > Replies to this message will go directly to the sender. > If your reply would be useful to the list, please send a > copy to the list as well. > > To leave the BrailleNote list, send a blank message to > [email protected] > To view the list archives or change your preferences, visit > http://list.humanware.com/mailman/listinfo/braillenote > > > > ___ > Replies to this message will go directly to the sender. > If your reply would be useful to the list, please send a > copy to the list as well. > > To leave the BrailleNote list, send a blank message to > [email protected] > To view the list archives or change your preferences, visit > http://list.humanware.com/mailman/listinfo/braillenote > > -- Have a great day, Alex (msg sent from GMail website) [email protected]; http://www.facebook.com/mehgcap ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [email protected] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
