As alex has pointed out, the problem isn't in the Apex's ability to unpack the Bookshare files.

The problem is in downloading the books from Bookshare on the Apex.

And, yes, it appears the issue is with Bookshare since this problem has just cropped up.

Crystal

----- Original Message ----- From: "marisa sposaro" <[email protected]>
To: "Linnette Whalen" <[email protected]>; <[email protected]>
Cc: <[email protected]>
Sent: Friday, July 01, 2011 1:38 PM
Subject: Re: [Braillenote] Apex problem opening books downloaded from bookshare


Is this happening with the mpower too, the problem unpacking Bookshare books. How appalling that is happening. Apexes should have the ability to unpack booshare books it's very true!

----- Original Message -----
From: Linnette Whalen <[email protected]
To: marsha bork <[email protected]
Date sent: Fri, 1 Jul 2011 11:14:22 -0400
Subject: Re: [Braillenote] Apex problem opening books downloaded
from bookshare

Marsha,

I am having the identical problem.

Linnette
On Jun 30, 2011, at 10:17 PM, marsha bork wrote:

Marsha Hi, I have been away from the list for a while and hope
someone can help with this problem. I have an Apex BT running the latest version of keysoft. Over the past few days I have downloaded several books that I can not unpack.
I get an error message after entering my password.  It says,
unable to unpack book error code 9

Also, when I do an I chord for information it shows the file
size around 14 kb and the books I am able to unpack are usually in the 100's.
I made sure I was downloading the brf books too.
Any help would be greatly appreciated!

Marsha

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