Really? That is very odd. Was it a book you had already tried to
unpack with the bn? If so, try a book you have never unpacked before
and see if you get the same result. Also try a reset, then unpacking
either book again.

On 7/1/11, marsha bork <[email protected]> wrote:
> I just tried downloading a book on to a jump drive that I know
> works with my Apex.  I still got the same message, error code 9.
> Any other suggestions? I know I can do it on my laptop if I have
> to, but it's so much faster and convenient on the Apex.
> Marsha
>
>
>  ----- Original Message -----
> From: "Crystal French" <[email protected]
> To: <[email protected]
> Date sent: Fri, 1 Jul 2011 15:55:05 -0500
> Subject: Re: [Braillenote] Apex problem opening books downloaded
> from bookshare
>
> As alex has pointed out, the problem isn't in the Apex's ability
> to unpack
> the Bookshare files.
>
> The problem is in downloading the books from Bookshare on the
> Apex.
>
> And, yes, it appears the issue is with Bookshare since this
> problem has just
> cropped up.
>
> Crystal
>
> ----- Original Message -----
> From: "marisa sposaro" <[email protected]
> To: "Linnette Whalen" <[email protected]>; <[email protected]
> Cc: <[email protected]
> Sent: Friday, July 01, 2011 1:38 PM
> Subject: Re: [Braillenote] Apex problem opening books downloaded
> from
> bookshare
>
>
>  Is this happening with the mpower too, the problem unpacking
> Bookshare
>  books.  How appalling that is happening.  Apexes should have the
> ability
>  to unpack booshare books it's very true!
>
>  ----- Original Message -----
> From: Linnette Whalen <[email protected]
> To: marsha bork <[email protected]
> Date sent: Fri, 1 Jul 2011 11:14:22 -0400
> Subject: Re: [Braillenote] Apex problem opening books downloaded
>  from bookshare
>
> Marsha,
>
> I am having the identical problem.
>
> Linnette
> On Jun 30, 2011, at 10:17 PM, marsha bork wrote:
>
>  Marsha Hi, I have been away from the list for a while and hope
>  someone can help with this problem.  I have an Apex BT running
> the latest
>  version of keysoft.  Over the past few days I have downloaded
> several
>  books that I can not unpack.
>  I get an error message after entering my password.  It says,
>  unable to unpack book error code 9
>
>  Also, when I do an I chord for information it shows the file
>  size around 14 kb and the books I am able to unpack are usually
> in the
>  100's.
>  I made sure I was downloading the brf books too.
>  Any help would be greatly appreciated!
>
>  Marsha
>
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-- 
Have a great day,
Alex (msg sent from GMail website)
[email protected]; http://www.facebook.com/mehgcap

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