Hi Alex,
I tried everything again with a book I had not downloaded
previously. I get the same message and error code using my jump
drive. What version of keysoft do you have? I have the latest on
my Apex.
Marsha
----- Original Message -----
From: Alex Hall <[email protected]
To: marsha bork <[email protected]
Date sent: Fri, 1 Jul 2011 17:31:58 -0400
Subject: Re: [Braillenote] Apex problem opening books downloaded
from bookshare
Really? That is very odd. Was it a book you had already tried to
unpack with the bn? If so, try a book you have never unpacked
before
and see if you get the same result. Also try a reset, then
unpacking
either book again.
On 7/1/11, marsha bork <[email protected]> wrote:
I just tried downloading a book on to a jump drive that I know
works with my Apex. I still got the same message, error code 9.
Any other suggestions? I know I can do it on my laptop if I have
to, but it's so much faster and convenient on the Apex.
Marsha
----- Original Message -----
From: "Crystal French" <[email protected]
To: <[email protected]
Date sent: Fri, 1 Jul 2011 15:55:05 -0500
Subject: Re: [Braillenote] Apex problem opening books downloaded
from bookshare
As alex has pointed out, the problem isn't in the Apex's ability
to unpack
the Bookshare files.
The problem is in downloading the books from Bookshare on the
Apex.
And, yes, it appears the issue is with Bookshare since this
problem has just
cropped up.
Crystal
----- Original Message -----
From: "marisa sposaro" <[email protected]
To: "Linnette Whalen" <[email protected]>; <[email protected]
Cc: <[email protected]
Sent: Friday, July 01, 2011 1:38 PM
Subject: Re: [Braillenote] Apex problem opening books downloaded
from
bookshare
Is this happening with the mpower too, the problem unpacking
Bookshare
books. How appalling that is happening. Apexes should have
the
ability
to unpack booshare books it's very true!
----- Original Message -----
From: Linnette Whalen <[email protected]
To: marsha bork <[email protected]
Date sent: Fri, 1 Jul 2011 11:14:22 -0400
Subject: Re: [Braillenote] Apex problem opening books downloaded
from bookshare
Marsha,
I am having the identical problem.
Linnette
On Jun 30, 2011, at 10:17 PM, marsha bork wrote:
Marsha Hi, I have been away from the list for a while and hope
someone can help with this problem. I have an Apex BT running
the latest
version of keysoft. Over the past few days I have downloaded
several
books that I can not unpack.
I get an error message after entering my password. It says,
unable to unpack book error code 9
Also, when I do an I chord for information it shows the file
size around 14 kb and the books I am able to unpack are usually
in the
100's.
I made sure I was downloading the brf books too.
Any help would be greatly appreciated!
Marsha
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--
Have a great day,
Alex (msg sent from GMail website)
[email protected]; http://www.facebook.com/mehgcap
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