At the time of the order, I believe you can order the backup CDs for a minimal cost.
You can also call Dell and bitch to them and they'll likely send you the discs. I bought a laptop from them last April (2005), and had to call and complain about the lack of software on CD. They finally relented and sent the discs. Now that it's an explicit option to purchase (it was not when I bought my laptop), they may take a harder stance on that tho. It's bullshit, but I guess I'd be willing to pay for the discs just to have 'em. On 6/16/06, Deanna Schneider <[EMAIL PROTECTED]> wrote: > So, I got a new work computer. It's a Dell. The first thing I always > do with a new computer, particularly a Dell, is reinstall a generic > copy of windows and partition the drive. I try to do that. BSOD. > Lovely. We pass it off to our internal tech support, as they don't pay > me to do hardware stuff. As it turns out, Dell has now started > shipping computers with no disks, and no way (apparently) to download > drivers. So, while tech support has currently gotten it past the BSOD > (it was a conflict with the video card and hyperthreading, or some > such), it now doesn't see the hard drive, because it's a SATA hard > drive and you need to preinstall the (nonexistant) drivers. > > Oh, and 30g of the drive is taken up by a "back up install" of the > orginal system config, because Dell's new support model is "roll back > to fresh install" if there are issues. Lovely. > > I just want a computer - I don't want your 8 million Dell specific > reminders, popups, and gobbleydegooks. ARG! > > Rant over. > > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Message: http://www.houseoffusion.com/lists.cfm/link=i:5:209522 Archives: http://www.houseoffusion.com/cf_lists/threads.cfm/5 Subscription: http://www.houseoffusion.com/lists.cfm/link=s:5 Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=11502.10531.5 Donations & Support: http://www.houseoffusion.com/tiny.cfm/54
