On Thu, Apr 20, 2006 at 11:11:08PM -0700, Alan DuBoff wrote:
> On Thursday 20 April 2006 06:10 pm, Philip Brown wrote:
> > 1. Something that is "supported", for *free*.
> >    Anyone can file bugs on related packages, and anyone can see
> >    bugs on these packages
> 
> I'm not sure I follow you here. It seem open source software is pretty much 
> unsupported. Are you saying the Sun should support it for free?
> 
> I agree that anyone should be able to file bugs on these packages, but I'm 
> unclear on what you label "supported", for *free*.

I mean, sun should support the sun side of the equasion. same as blastwave
does with our bugtracking system. Anyone should be able to file a bug about
things like, "This is packaged wrong", or "it doesnt work on my system, and
here's the symptoms".
Problems with the actual net version of the software, should be redirected
to the actual software author (unless the sun person feels energetic ;-)
Anything fixable on the packaging/compilation/preconfiguration side of
things, should be fixed, and a new package issued.

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