On Tue, 2 Mar 2021 11:10:23 +0100
Adam Lippai <a...@rigo.sk> wrote:
> 
> All the (multiple) mailing lists, stack overflow and JIRA are definitely
> barriers for new contributors.

I'm not sure what Stack Overflow has to do with this?  Interaction with
Stack Overflow isn't required to contribute to Arrow.

(also, I don't really understand the concern with SO, at least where
user-friendliness is concerned)

> They require familiarity (people born after 2000 are not familiar with
> mailing lists or JIRA, but they are with GitHub) and setup (filters,
> notifications).

Well, I'm not very impressed by this argument.  "People born after 2000"
aren't cognitively different, and they should be able to adapt to the
same tools as other people.  Everyone was unfamiliar with mailing-lists
and issue trackers at some point, and very diverse people learned to be
familiar with them.

I'm also concerned by the laziness that seems implied by the "Github or
nothing" mentality.  Experienced developers need to master a variety of
tools over their career.  Learning a second issue tracker is a very
mild effort to require of them.

> Keeping everything (discussions, issues, PRs) in one place has huge added
> value, but not for the core members and people working in this environment
> for years.

It does have added value, but I disagree that it's "huge". There are
integrations in place between Github and the Apache JIRA that are
perhaps not to the level of the integrations within Github itself, but
still convenient.

We can discuss opening more communication spaces.  But they will need
core developer attention (since mailing-lists are not going to vanish),
which will increase the required effort to keep up.

> I understand if we stick with JIRA, but I'm 100% sure there are people not
> asking questions, not raising issues, not giving feedback and not
> contributing because of the mailing lists and JIRA already.
> They wouldn't have the best ROI, but we can acknowledge there is a room for
> improvement.

Sure.  But I doubt that framing the topic as "it's Github that we need"
is going to lead to productive discussion.

Regards

Antoine.


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