Simon Waters wrote:
However nothing I found that was recent was compelling that CC are doing
anything but legitimate email marketing. They clearly did have some issues a
few years back, but can anyone point to incoming spam.
Well, assuming you consider sending mail to a spamtrap address yesterday
to be "spam":
http://groups-beta.google.com/groups?q=roving.com+abuse&scoring=d
I've received that same unsolicited spam message from "Website Pros" via
Constant Contact recently, too, sent to an address harvested from a Web
site.
Constant Contact is in the business of sending bulk e-mail to anyone, as
long as their client pays the bills. They could easily prevent most
spammers from using their service by requiring proof of confirmed
opt-in, but they explicitly do not do that. As a result, a far-too-large
percentage of the mail from Constant Contact is spam. No amount of
whining on Constant Contact's part excuses this: plenty of mailing list
services do a pretty good job of preventing spammers from using their
services. Sure, it costs money to turn away crooks, but that's ethics
for you.
(Why is it that many of my postings to this list in the last year boil
down to "This is a choice between acting ethically or taking money I
wouldn't touch with a ten-foot pole"? That can't be a good sign.)
Even if Tucows doesn't care that associating with Constant Contact is
roughly the Internet equivalent of associating with known mob figures,
you'd think they'd care about the fact that anyone who uses Constant
Contact for legitimate mail is likely to be disappointed by the fact
that a huge percentage of the mail is blocked by receiving ISPs. People
who innocently sign up for it will find it's a shoddy product.
If Tucows is interested in offering best-of-breed products, this ain't
it: Constant Contact mailing service is an unreliable product offered by
a company that doesn't take the most basic steps to meet community
standards. The whole thing is most unfortunate.
--
Robert L Mathews, Tiger Technologies http://www.tigertech.net/
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