On 3/17/2012 9:34 AM, gene heskett wrote: >> Stuart, >> >> Marketing is marketing, whether for profit or for non-profit. Even if >> free, you still want to be able to "give" it away. Like Kent mentioned, >> Case Studies and perhaps Testimonials are our "Free" advertising. >> That's the kind of stuff that needs to be in big, bold letters for folks >> looking at our stuff and wondering whether it's worth their time and >> effort to install the software, and become part of our user base. We >> need to show them what the software can do for them, how our support >> works, and how it all benefits them. >> >> Otherwise, if they see no benefit, they'll say the hell with it and >> become a Mach user. >> >> Mark >> > While I tend to agree that we need to polish up our sales pitch and > material, one of the things I think we need to emphasize is the level of > support, I think it is fantastic compared to anything I've ever seen > before, where software packages that cost $2500/month, often have bugs that > don't get fixed till the next annual, send lots more money, update. That > is the usual situation at a tv station, where the software that handles > "Traffic", is the heart and soul of the business model. > > LinuxCNC with its random releases that to my knowledge have only once or > twice not been 100% backwards compatible, has amazed me. But I guess I'm > getting used to the Linux way of doing things. > > Take amanda, the backup program, where I have been playing the canary in > the coal mine for the bleeding edge development versions for nearly 10 > years& running it for 14. Only one, non-compatible update has ever taken > place and that was at least a decade ago. It gets broken by support > library changes regularly, most recently by a glib-utils update, but was > fixed in 3 days. That rapidity of fixing things we have no control over > means we get broken more often than an M$ product is, but we still fix it > 10x faster too. > > IMO, this rapid response to problems, should be quite near the top of the > list of advantages to choosing LinuxCNC. > > Cheers, Gene >
Gene, Support is one of the things I mentioned, and IMO, probably one of our more important things to market. We do have a bunch of different channels available for support, from this mailing list, to the IRC, to our own forum and to the LinuxCNC forum on CNCzone. Without that support, I'd never have gotten my machine up and running. Mark ------------------------------------------------------------------------------ This SF email is sponsosred by: Try Windows Azure free for 90 days Click Here http://p.sf.net/sfu/sfd2d-msazure _______________________________________________ Emc-users mailing list [email protected] https://lists.sourceforge.net/lists/listinfo/emc-users
