Message tracking doesn't show duplicate e-mails for the external contact i'm looking up right now. Based on the headers and corresponding MSG ID in Message Tracking, i only see it once.
On Tue, Jul 28, 2009 at 10:54 AM, Harry Singh <hbo...@gmail.com> wrote: > Message tracking doesn't show duplicate messages for internal users so far. > I'm waiting for the user to give me exact details about the internal users: > Sender, time, date etc so i can narrow it down. But so far, based on a time > period given to me as to when the user received duplicate e-mail, i don't > see anything out of the ordinary in Message Tracking. > > FWIW, this particular's user's smtp, display and logon name changed as a > result of a name change, but the mailbox obviously didn't change. I doubt > this would cause an issue, but just throwing it out there. > > > > On Tue, Jul 28, 2009 at 10:28 AM, Wulff Jr, Ronald J. < > rwu...@reedsmith.com> wrote: > >> Is the header the same on both copies of the duplicate message? >> >> >> >> *Ronald Wulff Jr* >> 412.288.3601 >> rwu...@reedsmith.com >> >> Reed Smith LLP >> 20 Stanwix St >> >> Suite 1200 >> Pittsburgh, PA 15222 >> >> >> >> *From:* Harry Singh [mailto:hbo...@gmail.com] >> *Sent:* Tuesday, July 28, 2009 10:26 AM >> *To:* MS-Exchange Admin Issues >> *Subject:* Duplicate E-mails. >> >> >> >> All - >> >> Exchange 2003 SP1 - >> Windows 2003 R2 AD FFL >> Outlook 2003 , various SP levels. >> >> I recently received reports from 2 users who are receiving the same e-mail >> twice. It happens sporadically and for both internal users and external >> contacts as well. I confirmed with the sending user that the message only >> appears once in their sent items. >> >> I tried blowing the outlook profile, but the problem came back. Any ideas >> how i can try and troubleshoot this ? >> >> * * * >> >> This E-mail, along with any attachments, is considered confidential and >> may well be legally privileged. If you have received it in error, you are on >> notice of its status. Please notify us immediately by reply e-mail and then >> delete this message from your system. Please do not copy it or use it for >> any purposes, or disclose its contents to any other person. Thank you for >> your cooperation. >> * * * >> To ensure compliance with Treasury Department regulations, we inform you >> that, unless otherwise indicated in writing, any U.S. Federal tax advice >> contained in this communication (including any attachments) is not intended >> or written to be used, and cannot be used, for the purpose of (1) avoiding >> penalties under the Internal Revenue Code or applicable state and local >> provisions or (2) promoting, marketing or recommending to another party any >> tax-related matters addressed herein. >> >> Disclaimer Version RS.US.1.01.03 >> >> pdc1 >> > >
