When there is not an actual duplicate message sent, in most cases ����ve seen 
duplicates usually caused by corruption in PST or OST files.  Also, errant 
rules can cause issues as well.  For the PST/OST run ScanPST or ScanOST or 
create a new PST/OST file.

 

James

 

From: Harry Singh [mailto:hbo...@gmail.com] 
Sent: Tuesday, July 28, 2009 9:26 AM
To: MS-Exchange Admin Issues
Subject: Duplicate E-mails.

 

All -

Exchange 2003 SP1 - 
Windows 2003 R2 AD FFL 
Outlook 2003 , various SP levels.

I recently received reports from 2 users who are receiving the same e-mail 
twice. It happens sporadically and for both internal users and external 
contacts as well. I confirmed with the sending user that the message only 
appears once in their sent items.

I tried blowing the outlook profile, but the problem came back. Any ideas how i 
can try and troubleshoot this  ?


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