What if the user doesn't have any PST/OST files ?
On Tue, Jul 28, 2009 at 11:03 AM, Knoch, James W <[email protected] > wrote: > When there is not an actual duplicate message sent, in most casesÿÿâÿ™ve > seen duplicates usually caused by corruption in PST or OST filesÿÿ Also, > errant rules can cause issues as wellÿÿ For the PST/OST run ScanPST or > ScanOST or create a new PST/OST file. > > > > James > > > > *From:* Harry Singh [mailto:[email protected]] > *Sent:* Tuesday, July 28, 2009 9:26 AM > *To:* MS-Exchange Admin Issues > *Subject:* Duplicate E-mails. > > > > All - > > Exchange 2003 SP1 - > Windows 2003 R2 AD FFL > Outlook 2003 , various SP levels. > > I recently received reports from 2 users who are receiving the same e-mail > twice. It happens sporadically and for both internal users and external > contacts as well. I confirmed with the sending user that the message only > appears once in their sent items. > > I tried blowing the outlook profile, but the problem came back. Any ideas > how i can try and troubleshoot this ? >
