Chuck Israels wrote:
I agree, the support has deteriorated to a frustrating level. I remember the days when you could talk with terrific people who knew the software and would work tirelessly to resolve issues. I felt I had friends among the support staff. This is no longer the case. More answers seem to come from this list than from MM.



Maybe they've all switched to using Sibelius?  ;-)
(that could explain why all the major innovations in recent years since Staff Styles appeared in Sibelius first.)

In reality, though, it's more likely that they have simply hired the people who worked the cheapest, experience not needed.

--
David H. Bailey
dhbai...@davidbaileymusicstudio.com
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