>The issue of manual availability aside, your statements are very curious to
>me. Let's face it -- Apple is a hardware company -- they make their money by
>selling hardware! In a perfect world (for Apple), every day they should be
>able to increase market share by attracting brand-new customers, and
>certainly the new offerings and OS X are attracting new people to the
>platform.

        I can find no compelling reason to replace my 333mhz iMac 
desktop machine or "upgrade" to OSX.

>  But the bulk of Apple sales are to those of us who are already Mac
>users/owners. I imagine that some of the reasons pertaining to Applecare
>covering only three years is that (1) certainly Apple would like to see that
>computer owner come and buy a new machine, but also

        I imagine Ford would like me to trade in my 5 year old pickup 
and finance a new one. No thanks- I'll wait a few more years and be 
able to pay cash.

>(2) the improvements come
>with such rapidity, that in three years, the machines currently available are
>lightyears ahead of the older equipment.

        In the early days of both motor vehicles and computers this 
was true. The personal computer is now over a quarter century old and 
the Mac is now getting close to 20 years old, especially if you count 
the Lisa. A new iMac won't do e-mail, surf the web, or process words 
much better than my 3 year old one.

>  I think that unless you are a very
>casual home user, expecting a computer to service you WELL for five years may
>now be unrealistic. Yes, it will still work, and can be used, but you'd get
>so much more value from a new machine

        Let me get this right- I'm supposed to bin my working 3 year 
old iMac for a new one at upwards of $1300? Just so I can impress 
every one with how cooool it looks?

>. Your concluding statement was most
>curious of all -- because of your own perception of Apple's "banditry" you'd
>rather get a Wintel machine next time?!?!? Seems like you'll just be shooting
>off your own foot. Why would you want to do that to yourself? How do you
>think subjecting yourself to dealing with a Wintel machine is going to hurt
>Apple, especially since you weren't planning on spending money on a new
>machine anyway? Sounds like you're going to inflict far more pain upon
>yourself. Good luck.

        I can by a new desktop PC, monitor, and linux distro for 
$600. Why should I spend $800 more for that fancy new iMac? 
Especially given that a desktop PC is pretty generic, thusly cheap 
and easy to maintain... unlike the iMac with it's many proprietary 
parts.

        peace,
                Dyna

>Michelle
>
>-----------------------
>Michelle K. Wachtel, Apple Product Professional, Inspiration to Information
>804/794-6435, [EMAIL PROTECTED]
><A HREF="http://www.carbonus.com/23";>www.carbonus.com/23</A> or <A
>HREF="http://www.4allnaturals.com/23";>www.4allnaturals.com/23</A>
>
>
>
>
>
>
>In a message dated 5/31/02 1:24:51 AM, [EMAIL PROTECTED] writes:
>
><<  I've come to consider the availability of servicing
>information damn near a constitutional right. Without manuals and
>such my PowerBook will probably be one failure away from the dumpster
>when the extended warranty expires. Apple will only sell you 3 years
>warranty, which perhaps says something about the durability of their
>hardware. I expect at least 5 years use from electronic stuff, and 10
>years from motor vehicles. The BMW I rode to work today is 18 years
>old, and in that time 2 local dealers have gone out of business and
>the 3rd is useless. Without a manual it would have been binned long
>ago. I also have a Ten-Tec ham radio transceiver from the early 1980s
>that came with a very complete manual. It thusly still works fine and
>will continue to do so for years to come. These items are "keepers",
>while the Pismo seems a throwaway toy by comparison.
>
>     Apple seems to think they'll force me to lay out a couple
>grand for a new PowerBook every 3 years. I don't reward such
>banditry, and will by my next computer elsewhere. If Apple had
>treated me better I'd buy a new PowerBook every 5 years- instead
>their greed has completely lost me as a customer.
>  >>
>
>
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