You really need to deal with your uptime problems. My experience has been that App Engine is less reliable than some of the cheap web hosts I have used. The promise of the system is scalability and redundancy, but apparently it has a fundamental architectural flaw if outages like this are so common. I like the way App Engine is designed, and really would prefer to use it, but it is hard to recommend it to clients when outages like this are the norm, and when Google does not understand that customer support = real people answering real phones. Many of us bought into App Engine on the basis that Google must understand the issues well enough to provide a reliable service, but frequent hours long outages during business hours betray this assumption. At this point, you need to prove to the developer community that you have dealt with the issues that keep knocking the service down, and provide real support for paying customers. People will give you the benefit of the doubt up to a point, but you've had enough unplanned outages that the burden of proof is now on you.
On Jul 2, 10:38 am, "Jeff S (Google)" <j...@google.com> wrote: > Hi all, > > As many of you have noticed, App Engine has been experiencing elevated > datastore latency and error rates and we switched into an unplanned > maintenance mode. The notice was originally posted to the downtime > notify group, please follow this thread for details and suggestions on > handling the capability disabled exceptions: > > http://groups.google.com/group/google-appengine-downtime-notify/brows... > > Apologies all, I know this is frustrating for all of you and for us. > We normally post these notices just to the downtime notify group, but > in this case I've seen several threads on the topic. > > Thank you, > > Jeff --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Google App Engine" group. To post to this group, send email to google-appengine@googlegroups.com To unsubscribe from this group, send email to google-appengine+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/google-appengine?hl=en -~----------~----~----~----~------~----~------~--~---
