Thank you for the feedback Jerason. I hear you and we are working to prevent
situations like this from arising again. We plan to publish a postmortem to
explain the issue in the near future.

Cheers,

Jeff

On Thu, Jul 2, 2009 at 11:46 AM, Jerason Banes <jba...@gmail.com> wrote:

>
> As of 1:38PM Central Daylight Time, my website (http://
> www.dsicade.com) is completely unavailable. And that's after
> experiencing memcache failures today (which disabled chat) and turning
> away record new scores for some of the games on the site due to
> datastore issues.
>
> These issues appear to be occurring with increasing frequency. I
> absolutely love the Google AppEngine service and was expecting to
> begin paying for service soon with the explosive growth of my site.
> But this extensive downtime is becoming an increasingly serious issue.
> If this continues, new features (e.g. multiplayer games) will not be
> feasible and I will need to change my hosting plans.
>
> If I may humbly request, please find a solution to these issues as
> soon as possible. I love what you're doing here and I want to remain
> your customer!
>
> Thanks,
> Jerason Banes
>
> http://www.dsicade.com
>
> On Jul 2, 12:38 pm, "Jeff S (Google)" <j...@google.com> wrote:
> > Hi all,
> >
> > As many of you have noticed, App Engine has been experiencing elevated
> > datastore latency and error rates and we switched into an unplanned
> > maintenance mode. The notice was originally posted to the downtime
> > notify group, please follow this thread for details and suggestions on
> > handling the capability disabled exceptions:
> >
> > http://groups.google.com/group/google-appengine-downtime-notify/brows...
> >
> > Apologies all, I know this is frustrating for all of you and for us.
> > We normally post these notices just to the downtime notify group, but
> > in this case I've seen several threads on the topic.
> >
> > Thank you,
> >
> > Jeff
>
> >
>

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