Agreed. I would argue however that the same economics affecting our situation affect Google. Whether an SLA is in place or not, if App Engine gets a reputation for being down all the time, an SLA will hardly matter.
As for my issue, as a person who runs (I'm guessing) a high-volume site (approaching 100 hits per second), I always am hamstrung by the short lifespan of logs. But since I do not think that is a specific issue tracker issue I will address it in a separate post. I stopped caring about the issue tracker when a patch I submitted to the SDK wasn't even acknowledged (love it/hate it?) for 6 months :( On Oct 8, 6:12 pm, bFlood <bflood...@gmail.com> wrote: > @Rob: +10 on the SLA, its less about the reparations and more about > moving out of "Preview Release". > > On Oct 7, 8:06 pm, Rob <robert.osbo...@gmail.com> wrote: > > > Good point. But I don't think of an SLA as the reparations that will > > be made in case of breach of the SLA, more that is implied that those > > service levels will, for the most part, be met. > > > Currently maintenance is scheduled in the middle of prime time, > > support is best effort, and quality is overall poor. > > > Note that this is NOT incompatible with the current state (Preview) > > nor is a slight to the (small but hard working and responsive) App > > Engine team. > > > It's just that those of us who have spent many development hours on > > the platform would like to see it go to the next level. Soon. > > > On Oct 7, 7:35 am, Jason Smith <j...@proven-corporation.com> wrote: > > > > To people who feel that an SLA is important, I would remind you that > > > for any serious site, the major cost of downtime is lost availability, > > > lost business, customer dissatisfaction, etc. A hundred dollar > > > reimbursement for an hour of downtime is of no consequence. For this > > > reason, SLAs are not worth the paper they are printed on. > > > > On Oct 7, 3:26 pm, dflorey <daniel.flo...@gmail.com> wrote: > > > > > 1. Bugfixing (especially Java SDK bugs) > > > > 2. Enable queries with multiple sortings or find a way to iterate over > > > > all entities without loosing a sort attribute for __key__ > > > > 3. Delete entities by query without manually fetching keys and passing > > > > them back and a real delete * from kind > > > > > On 7 Okt., 05:38, johnP <j...@thinkwave.com> wrote: > > > > > > 1. SSL for custom domains. > > > > > 2. Reliability. What's disturbing is that the same application can > > > > > work reliably for a while, then it starts working unreliably - based > > > > > on changes Google makes on the server. > > > > > 3. A online backup methodology: the ability for us to maintain > > > > > snapshots of our data, with the ability to roll back to the snapshots > > > > > as needed. > > > > > > On Oct 6, 5:22 pm, PointBreak <georgen...@gmail.com> wrote: > > > > > > > 1. XMPP and WebSockets > > > > > > 2. XMPP and Flash > > > > > > 3. XMPP and ways to connect to our bots from inside the browser. > > > > > > > On Oct 6, 5:04 am, Kenneth <goo...@kmacleod.ie> wrote: > > > > > > > > I was looking at the issue list the other day. There is a lot > > > > > > > rubbish > > > > > > > in there (support c#!) but what do people who are actively using > > > > > > > app > > > > > > > engine want fixed? If you had to pick three issues what would > > > > > > > they > > > > > > > be? Link to issues only, don't give a "why app engine sucks" > > > > > > > rant. :-) > > > > > > > > Here are mytopthree: > > > > > > > > 1) More granular accounting of how datastore space is > > > > > > > usedhttp://code.google.com/p/googleappengine/issues/detail?id=1396 > > > > > > > > This one should be easy, the information is being pulled from > > > > > > > somewhere already. Right now storage usage is a total black hole. > > > > > > > > 2) SSL/HTTPS Support on Google Apps > > > > > > > domainshttp://code.google.com/p/googleappengine/issues/detail?id=792 > > > > > > > > I know it's a hard problem, but it is really holding gae back. > > > > > > > > 3) > > > > > > > SLAhttp://code.google.com/p/googleappengine/issues/detail?id=501 > > > > > > > > Release it already, and give us a paid SLA, and a pony. > > --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Google App Engine" group. To post to this group, send email to google-appengine@googlegroups.com To unsubscribe from this group, send email to google-appengine+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/google-appengine?hl=en -~----------~----~----~----~------~----~------~--~---
