At 09:58 AM 26/05/2010, Christopher Fisk wrote:
Imaging is a very good policy. I don't do it for all my customers,
but I have been seriously considering starting. I had a "duh!"
moment earlier when I read your message about USB being slow and
eSATA being an option. Part of the reason we don't image is due to
the relative slowness of USB. May as well toss an eSATA port in the
machine, we have plenty of USB enclosures that support eSATA.
http://www.newegg.com/Product/Product.aspx?Item=N82E16817153112
Allows quick plug and unplug of both 3.5 and 2.5 inch drives. If
using both drives on the eSATA port your eSATA on your computer
needs to support port multiplication.
Yeah, with eSATA, I should be able to do imaging as well (at least as
an upcharge option.)
We service businesses only and charge "keyboard time" for any
cleanups. generally $170 for a cleanup for business customers. We
have prior relationships for them. Actual employee time for the
cleanup is about 2 hours, but due to the nature of the cleanups we
try to finish within 24 hours as well.
At $47 you better be getting a lot of volume...
Might want to try to value add to that. bump the price to $75 and
you install a free antivirus and zonealarm free, Foxit, 7zip, vlc
media player, etc.
Always always give them a quote on upgrading their memory if they
need memory, as we all know it is the cheapest upgrade you can do
for an immediate speed increase.
All good points. I'm definitely raising prices here. For $170, what
do your clients get? (feel free to back channel if you prefer, since
this is a public list.)
T
