Hi, Don. This is something I will address with the entitlement exception handling team. They handle exceptions in general and are not necessarily versed on the electronic front-ends. However, I should be able to get them the appropriate material for inclusion in their procedures.
Thanks, Christian On Mon, 14 Mar 2011 00:49:50 -0400, Don Williams <donb...@gmail.com> wrote: >The first 3 or 4 SR entitlement people were rather clueless about how I could >get assistance with SR. The 5th or 6th person finally pointed me to >srh...@us.ibm.com. ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@bama.ua.edu with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
