Without having seen the HIPERs, it could be that they are trying to keep others from blowing off their feet if they have staff who are "operationally challenged." B
On Wed, Jun 27, 2012 at 12:34 PM, Jerry Whitteridge < jerry.whitteri...@safeway.com> wrote: > I've just seen 3 HIPER PTF's from CA related to CA-7 that also fit the > reported information on the RBS outage. I'd not be too hasty in blaming > staff at this point. > > Jerry Whitteridge > Lead Systems Programmer > Safeway Inc. > 925 951 4184 > > If you feel in control > you just aren't going fast enough. > > > -----Original Message----- > From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On > Behalf Of Knutson, Sam > Sent: Wednesday, June 27, 2012 6:49 AM > To: IBM-MAIN@LISTSERV.UA.EDU > Subject: Re: 'Inexperienced' RBS tech operative's blunder led to banking > meltdown > > To someone who is inexperienced on platform I imagine managing a CA-7 > upgrade is like having the world's smartest dog but it only responds to > commands in Latin. Miscommunication is likely to be a source of > dissatisfaction. > > The average person <30 is not stupid because they haven't been editing > command decks and JCL for 25 years or lazy but software on our platform > tends to be very particular and sometimes unforgiving of mistakes i.e. > failure to specify QUEUE=NOFORMAT or some non-obvious phrase as part of > START command. Since business is no longer content to bring in newbies > and let them spend 5-10 years to reach Journeyman status under the guidance > of more senior folks software is going to have to get smarter and more > forgiving, documentation is going to have to be written with less > assumptions about the expertise of the "systems programmer" and zNextGen > (generic) is going to operate "our" mainframes weather we think they are > ready or not. Some of those next generation folks are not going to be > based in the home office anymore either whether we like that or not. > > The Register is fun reading sometimes but they rarely have enough detail > to get real insight into what actually happened. So really anything we say > here is just idle speculation. Feels like Friday so that's my .02 worth > of idle speculation :-) > > Best Regards, > > Sam Knutson, GEICO > System z Team Leader > mailto:sknut...@geico.com > (office) 301.986.3574 > (cell) 301.996.1318 > > "Think big, act bold, start simple, grow fast..." > > > -----Original Message----- > From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On > Behalf Of Tom Ambros > Sent: Wednesday, June 27, 2012 8:25 AM > To: IBM-MAIN@LISTSERV.UA.EDU > Subject: Re: 'Inexperienced' RBS tech operative's blunder led to banking > meltdown > > "Complicated legacy mainframe system"? It's CA-7! If they think that's > complicated they probably can't work a Mr. Coffee. > > Thomas Ambros > Operating Systems and Connectivity Engineering > 518-436-6433 > > > > > > From: Ed Gould <edgould1...@comcast.net> > To: IBM-MAIN@LISTSERV.UA.EDU > Date: 06/27/2012 00:44 > Subject: 'Inexperienced' RBS tech operative's blunder led to > banking meltdown > Sent by: IBM Mainframe Discussion List <IBM-MAIN@LISTSERV.UA.EDU> > > > > > http://www.theregister.co.uk/2012/06/26/rbs_natwest_ca_technologies_outsourcing/ > > > > ==================== > This email/fax message is for the sole use of the intended > recipient(s) and may contain confidential and privileged information. > Any unauthorized review, use, disclosure or distribution of this > email/fax is prohibited. If you are not the intended recipient, please > destroy all paper and electronic copies of the original message. > > ---------------------------------------------------------------------- > For IBM-MAIN subscribe / signoff / archive access instructions, > send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN > > > "Email Firewall" made the following annotations. > > ------------------------------------------------------------------------------ > > Warning: > All e-mail sent to this address will be received by the corporate e-mail > system, and is subject to archival and review by someone other than the > recipient. This e-mail may contain proprietary information and is intended > only for the use of the intended recipient(s). If the reader of this > message is not the intended recipient(s), you are notified that you have > received this message in error and that any review, dissemination, > distribution or copying of this message is strictly prohibited. If you > have received this message in error, please notify the sender immediately. > > > ============================================================================== > > ---------------------------------------------------------------------- > For IBM-MAIN subscribe / signoff / archive access instructions, > send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN > -- Thank you and best regards, *Billy Ashton* ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN
