On 27/06/2012 11:23 PM, McKown, John wrote:
I somewhat agree (as difficult as that is for me). In today's world, it is expected that a worker will just 
walk in off the street and have the "intuitive" knowledge of how to use computers. As much as I 
dislike it personally, z/OS really needs the "new look" interface to present to the end users, and 
even programmers. I wonder if anybody has done a study of productivity between "old style" 
development using ISPF and edit-compile-test versus using the RD/z Eclipse based software.

I can tell you from experience (I use RDz) that other than the actual smart context assisting editors the tooling in RDz is generally poorly implemented and less productive than using the ISPF equivalents. Of course, I'm not talking about all the application web enabling stuff. OTTOMH, FileManager, FaultAnalyzer, ApplicationPerformanceAnalyzer all have plug-ins that are inferior to the 3270 apps. It's a shame because they could have been much better. Open a big dump in RDz from the spool system explorer, wait 15 minutes, Eclipse chokes out an out-of-memory stack trace. The mouse has to go down in history as possibly the worst invention for hindering productivity. When I have to right-click and select from a menu as apposed to tabbing and hitting a key then I generally
despise the UI and don't use it.

I also gave up on compiling in RDz. It's so much easier just to fire up a shell or run JCL in a separate window. Even easier in Slickedit where I can just use Putty and re-direct the output to my build window. It's much easier to edit a Makefile than use a stupid dialog which has unreasonable constraints.

--
John McKown
Systems Engineer IV
IT

Administrative Services Group

HealthMarkets®

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(817) 255-3225 phone .
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-----Original Message-----
From: IBM Mainframe Discussion List
[mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf Of Knutson, Sam
Sent: Wednesday, June 27, 2012 8:49 AM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: 'Inexperienced' RBS tech operative's blunder led
to banking meltdown

To someone who is inexperienced on platform I imagine
managing a CA-7 upgrade is like having the world's smartest
dog but it only responds to commands in Latin.
Miscommunication is likely to be a source of dissatisfaction.

The average person <30 is not stupid because they haven't
been editing command decks and JCL for 25 years or lazy but
software on our platform tends to be very particular and
sometimes unforgiving of mistakes i.e. failure to specify
QUEUE=NOFORMAT or some non-obvious phrase as part of START
command.   Since business is no longer content to bring in
newbies and let them spend 5-10 years to reach Journeyman
status under the guidance of more senior folks software is
going to have to get smarter and more forgiving,
documentation is going to have to be written with less
assumptions about the expertise of the "systems programmer"
and zNextGen (generic) is going to operate "our" mainframes
weather we think they are ready or not.  Some of those next
generation folks are not going to be based in the home office
anymore either whether we like that or not.

The Register is fun reading sometimes but they rarely have
enough detail to get real insight into what actually
happened.  So really anything we say here is just idle
speculation.   Feels like Friday so that's my .02  worth of
idle speculation :-)

         Best Regards,

                 Sam Knutson, GEICO
                 System z Team Leader
                 mailto:sknut...@geico.com
                 (office)  301.986.3574
                 (cell) 301.996.1318
"Think big, act bold, start simple, grow fast..."


-----Original Message-----
From: IBM Mainframe Discussion List
[mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf Of Tom Ambros
Sent: Wednesday, June 27, 2012 8:25 AM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: 'Inexperienced' RBS tech operative's blunder led
to banking meltdown

"Complicated legacy mainframe system"?  It's CA-7!  If they
think that's complicated they probably can't work a Mr. Coffee.

Thomas Ambros
Operating Systems and Connectivity Engineering
518-436-6433





From:   Ed Gould <edgould1...@comcast.net>
To:     IBM-MAIN@LISTSERV.UA.EDU
Date:   06/27/2012 00:44
Subject:        'Inexperienced' RBS tech operative's blunder led to
banking meltdown
Sent by:        IBM Mainframe Discussion List
<IBM-MAIN@LISTSERV.UA.EDU>



http://www.theregister.co.uk/2012/06/26/rbs_natwest_ca_technol
ogies_outsourcing/



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