Hi all. Especially you Len! LOL
I've got one of my clients on a virtual domain that says she's not
getting all of her e-mails. She gave me an example from last Monday,
the 4th, I checked the logs for the e-mail address she said it was
sent from and it looks to me like it was delivered to her mail box.
Here's the entry:
12:04 21:15 SMTPD(4296007A) [216.242.16.196] connect 216.242.16.196 port 3211
12:04 21:16 SMTPD(4426007A) [216.242.16.196] connect 207.46.181.31 port 4245
12:04 21:16 SMTPD(4426007A) [207.46.181.31] EHLO smtp.email.msn.com
12:04 21:16 SMTPD(4426007A) [207.46.181.31] MAIL FROM:<[EMAIL PROTECTED]>
12:04 21:16 SMTPD(4426007A) [207.46.181.31] RCPT TO:<[EMAIL PROTECTED]>
12:04 21:16 SMTPD(4426007A) [207.46.181.31] F:\IMail\spool\D4fe307a.SMD 1693
12:04 21:16 SMTP-(000001C4) processing F:\IMail\spool\Q4fe307a.SMD
12:04 21:16 SMTP-(000001C4) ldeliver mail.g-proulx.com bim-main (1)
<[EMAIL PROTECTED]> 1693
12:04 21:16 SMTP-(000001C4) finished F:\IMail\spool\Q4fe307a.SMD status=1
12:04 21:16 SMTPD(A3B7007C) [192.168.0.2] connect 192.168.0.2 port 3212
QUIT
See anything out of the ordinary there? She's using Outlook Express
and has it set up to leave mail on the server for 5 days. Is anyone
aware of any bugs in OE that may decide to delete the e-mail rather
than download it? Any other clues at all? Out of several hundred
users, she's the only one that has reported this problem and says
it's happening several times a week. Coincidentally, she changed her
ISP at about the same time this started happening and also at about
the same time I upgraded to 6.05. It doesn't seem to be a sender
problem, because she get's other e-mails from the same senders,
although it does seem to be the same 3 or 4 senders that she has
problems with.
More info in case it helps. I have their Official Host Name as
mail.g-proulx.com with aliases:
g-proulx.com mail.gproulx.com gproulx.com.
Thanks for the help.
--
Bud Schneehagen - Tropical Web Creations
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ColdFusion Solutions / eCommerce Development
[EMAIL PROTECTED]
http://www.twcreations.com/
954.721.3452
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