On 12/11/00, Len Conrad penned:
>You've left off the key issue: how is she reading her box: POP3 or
>IMAP? You should be able to look at the POP3 logs and see her box
>in action (read, DL, delete). Are you logging POP3? Does she also
>connect with Web Msging, maybe at the same time? Does she ever have
>connection pb's while connecting to your Imail which can screw up
>the mailbox sync between POP3 client and server.
OK Len. If you're listening. She rarely uses web messaginbg.
Sometimes on the weekends, but the lost e-mail have been during the
week. I've asked her to disable autochecking of mail in OE and watch
the progress box while she checks mail to see if there are any
connection errors.
Here is an SMTP log entry showing what appears to be a successful
delivery of a message last week (that she never received), then the
next POP3 entry of her checking her mail, looking to me like, as she
says, there was no message retrieved.
12:06 13:02 SMTPD(4CCB0102) [216.242.16.196] connect 208.180.118.40 port 34039
12:06 13:02 SMTPD(4CCB0102) [208.180.118.40] EHLO europa.cox-internet.com
12:06 13:02 SMTPD(4CCB0102) [208.180.118.40] MAIL
FROM:<[EMAIL PROTECTED]>
12:06 13:02 SMTPD(4CCB0102) [208.180.118.40] RCPT TO:<[EMAIL PROTECTED]>
12:06 13:02 SMTPD(4CCB0102) [208.180.118.40] F:\IMail\spool\D7f22102.SMD 32268
12:06 13:02 SMTP-(000001B7) processing F:\IMail\spool\Q7f22102.SMD
12:06 13:02 SMTP-(000001B7) ldeliver mail.g-proulx.com bim-main (1)
<[EMAIL PROTECTED]> 32268
12:06 13:02 SMTP-(000001B7) finished F:\IMail\spool\Q7f22102.SMD status=1
Then the next mail check:
12:06 13:40 POP3D(000001F8) logon success for bim mail.g-proulx.com
from 209.16.250.194
STAT
LIST
UIDL 1
UIDL
DELE 1
QUIT
There was a message deleted, but none retrieved. She has her OE set
to hold mail for 5 days before deleting, so the one that got deleted
may have been an old one. Or, it may have been the new one.
What's going on? :)
--
Bud Schneehagen - Tropical Web Creations
_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/
ColdFusion Solutions / eCommerce Development
[EMAIL PROTECTED]
http://www.twcreations.com/
954.721.3452
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