First, just realized sprint no longer points to us as the 
authority so that is why there is no reverse dns - getting them to 
fix that.

Second, we have no lists and we aren't an open relay.  Some moron 
did send some spam using the web interface.  As admins of imail, 
we know how insane that is - lots of cutting and pasting very 
little payoff.  Within 10 minutes of receiving the complaint we 
closed the spammer down.

Our reward?  We are on their blocked list.  We have been running 
for over 5 years, we have never been spam friendly and I still 
don't see how someone could do a mass mail through us.

But spamcops flawed idea of - send one piece of spam and you are a 
spammer service and should be blocked is just stupid.  I have 
emailed them and actually called them.  Their official answer, too 
bad a spammer used your service (even though you closed the 
account) you are a spammer.  Live with it and don't have people 
spam.


That is just bs.  The guy sent less than 50 emails.  After 5 
years, we do not show a pattern of being a spammer.  We are not 
spammers do not allow spamming.

Spamcop does not have a legit way of handling complaints, to say 
even though we have never seen you before and you have closed the 
account within the first 5 minutes we are going to label you a 
spammer is ludicrous.

I have spent the past few weeks with our web messaging problems 
working my ass off on our servers.  It is a free mail service 
(laugh all you want) but it has become my big expensive hobby that 
I do because I enjoy it and our users love it.  We have 50,000 
users - and one guy spams so all of them can now have their mail 
blocked because of spamcop?

I do not consider spamcop a serious antispam source, after talking 
to the admin, I have the impression of some kids playing tough 
guys.  And sadly, as someone else has pointed out - they will get 
sued.  They are defining a situation, making a recomendation and 
then profiting from that recomendation.  Our lawyer says it is 
pretty clear.  And yes, this sucks, our lawyer... god I hate that 
word but I will not have my hard work thrown down the drain 
because some little kids wants to play tough guy and damage my 
system.  

Chet



---------- Original Message ----------------------------------
From: "Chuck Schick" <[EMAIL PROTECTED]>
Reply-To: [EMAIL PROTECTED]
Date:  Thu, 28 Feb 2002 11:03:32 -0700

>I actually think spam cop is pretty good.  First, they notify you 
at the
>abuse address - so make sure that address is working.  Second, 
you can
>appeal your listing by contacting [EMAIL PROTECTED] .  Third, 
if people
>are falsely accusing you of spamming they can have their  spamcop 
account
>disabled.  Some people may be too incompetent to have a email 
account - the
>person who reports you for a virus notification is an example.
>
>We have received many good reviews from our client on our spam 
filtering
>efforts and spamcop is one of the tests that we use.
>
>Chuck Schick
>Warp 8, Inc.
>www.warp8.com
>303-421-5140
>----- Original Message -----
>From: "Matthew Lohr" <[EMAIL PROTECTED]>
>To: <[EMAIL PROTECTED]>
>Sent: Thursday, February 28, 2002 6:46 AM
>Subject: Re: [IMail Forum] Spamcop
>
>
>: yes people use them but i am not sure how to deal with them i 
run a
>mailing list which is double opt in and some people complained 
that they
>were not getting their messages come to find out those people's 
messages
>were being blocked by spam cop.  I told them they need to deal 
with their
>provider about it because it is legitimate mail never been sent 
out as spam
>so it had no business being on their list.
>:
>: ---------- Original Message ----------------------------------
>: From: "discuss" <[EMAIL PROTECTED]>
>: Reply-To: [EMAIL PROTECTED]
>: Date:  Thu, 28 Feb 2002 06:03:00 -0500
>:
>: >I have run Imail for a few years, we are very anti-spam.  
Stupid
>: >spamcop - who cannot send an email to the abuse of the domain -
>: >has us listed as a spammer.
>: >
>: >They have 3 complaints against us.  2 are because they took the
>: >submitters email (a user of ours) as the sender.  WHen I 
notified
>: >them of the problem, they never corrected it.  Now I get one
>: >tonight - someone using an account as a drop box, we do not 
allow
>: >any smtp relaying including auth, outside of our ipblock.  It 
is
>: >set up right it works - their report says 7 relayclosed.  What 
are
>: >they talking about ?  It was never open.
>: >
>: >So what is up with these idiots?  I don't see them listed in 
our
>: >declude list of checks, does anyone use them?  From my 
expierence,
>: >I cannot ever think of using them.
>: >
>: >THey seem like a bunch of kids playing.  Why wouldn't you send 
the
>: >email to the abuse of the offending domain?  that is just 
stupid.
>: >who checks the whois record email? (I happened to tonight so I
>: >caught it, but a whois email is nothing but a spam catcher)
>: >
>: >So since my first request to fix the problem fell on deaf ears,
>: >any idea how to deal with these idiots?  If people really are
>: >using their list, them I am really going to be pissed.
>: >
>: >Chet
>: >
>: 
>________________________________________________________________
>: >Get your own evilemail.com address at http://www.evilemail.com
>: >
>: >
>: >
>: >
>: >
>: >Please visit http://www.ipswitch.com/support/mailing-lists.html
>: >to be removed from this list.
>: >
>: >An Archive of this list is available at:
>: >http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
>: >
>:
>:
>:
>:
>:
>: ________________________________________________________________
>: Sent via the WebMail system at lohrtech.com
>:
>:
>:
>:
>:
>: Please visit http://www.ipswitch.com/support/mailing-lists.html
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>:
>: An Archive of this list is available at:
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>:
>
>
>Please visit http://www.ipswitch.com/support/mailing-lists.html 
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