RE: [IMail Forum] Still getting bounced mail

Thu, 03 Jul 2003 17:31:53 -0700

This could be a long shot - BUT (Len a little help please)
 
 
*****
C:\>dig @server progressivesystems.biz mx
 
; <<>> DiG 9.2.2 <<>> @server progressivesystems.biz mx
;; global options:  printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 41
;; flags: qr rd ra; QUERY: 1, ANSWER: 3, AUTHORITY: 2, ADDITIONAL: 0
 
;; QUESTION SECTION:
;progressivesystems.biz.                IN      MX
 
;; ANSWER SECTION:
progressivesystems.biz. 3600    IN      MX      30 net.smart-mail.net.
progressivesystems.biz. 3600    IN      MX      10 mail3.smart-mail.net.
progressivesystems.biz. 3600    IN      MX      20 mail2.smart-mail.net.
 
;; AUTHORITY SECTION:
progressivesystems.biz. 3600    IN      NS      ns3.smart-mail.net.
progressivesystems.biz. 3600    IN      NS      darkmatter.smart-mail.net.
 
;; Query time: 2453 msec
;; SERVER: 207.228.46.66#53(server)
;; WHEN: Thu Jul 03 17:24:36 2003
;; MSG SIZE  rcvd: 161
 

C:\>dig @server net.smart-mail.net
 
; <<>> DiG 9.2.2 <<>> @server net.smart-mail.net
;; global options:  printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 41
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 2, ADDITIONAL: 0
 
;; QUESTION SECTION:
;net.smart-mail.net.            IN      A
 
;; ANSWER SECTION:
net.smart-mail.net.     14400   IN      A       65.16.167.135
 
;; AUTHORITY SECTION:
smart-mail.net.         14400   IN      NS      ns3.smart-mail.net.
smart-mail.net.         14400   IN      NS      darkmatter.smart-mail.net.
 
;; Query time: 312 msec
;; SERVER: 207.228.46.66#53(server)
;; WHEN: Thu Jul 03 17:25:25 2003
;; MSG SIZE  rcvd: 95
 

C:\>dig @server -x 65.16.167.135
 
; <<>> DiG 9.2.2 <<>> @server -x 65.16.167.135
;; global options:  printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 41
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 2, ADDITIONAL: 2
 
;; QUESTION SECTION:
;135.167.16.65.in-addr.arpa.    IN      PTR
 
;; ANSWER SECTION:
135.167.16.65.in-addr.arpa. 7200 IN     PTR     net.smart-mail.net.
 
;; AUTHORITY SECTION:
16.65.in-addr.arpa.     7200    IN      NS      beta.birch.net.
16.65.in-addr.arpa.     7200    IN      NS      alpha.birch.net.
 
;; ADDITIONAL SECTION:
beta.birch.net.         93748   IN      A       216.212.0.11
alpha.birch.net.        93748   IN      A       216.212.0.10
 
;; Query time: 250 msec
;; SERVER: 207.228.46.66#53(server)
;; WHEN: Thu Jul 03 17:25:41 2003
;; MSG SIZE  rcvd: 153
 
 
 
Doesn't the PTR have to match the forward?
 
 
Travis
 
 
 
-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]On Behalf Of Todd - Smart Mail
Sent: Thursday, July 03, 2003 4:58 PM
To: [EMAIL PROTECTED]
Subject: Re: [IMail Forum] Still getting bounced mail

Here are some of the email transations
 
 
 
 
 
This is an email that I sent earlier that show what the log looks like when this happens.
 
 
7:03 17:45 SMTPD(0334009E) [24.242.147.67] MAIL FROM: <[EMAIL PROTECTED]>
07:03 17:45 SMTPD(0334009E) [24.242.147.67] RCPT TO: <[EMAIL PROTECTED]>
07:03 17:45 SMTPD(0334009E) [24.242.147.67] MAIL FROM: <[EMAIL PROTECTED]>
07:03 17:45 SMTPD(0334009E) [24.242.147.67] RCPT TO: <[EMAIL PROTECTED]>
07:03 17:45 SMTPD(0334009E) [24.242.147.67] d:\IMail\spool\Db2250334009e9a91.SMD 1165
07:03 17:45 SMTP-(0000015C) processing d:\IMail\spool\Qb2250334009e9a91.SMD
07:03 17:45 SMTP-(0000015C) Trying gmodal.com (0)
07:03 17:45 SMTP-(0000015C) Connect gmodal.com [208.2.70.35:25] (1)
07:03 17:46 SMTP-(0000015C) 220 mail2.gmodal.com ESMTP Sendmail 8.11.6/8.11.6; Thu, 3 Jul 2003 18:46:03 -0400 (EDT)
07:03 17:46 SMTP-(0000015C) >EHLO net.smart-mail.net
07:03 17:46 SMTP-(0000015C) 250-mail2.gmodal.com Hello net.smart-mail.net [65.16.167.135], pleased to meet you
07:03 17:46 SMTP-(0000015C) 250-ENHANCEDSTATUSCODES
07:03 17:46 SMTP-(0000015C) 250-EXPN
07:03 17:46 SMTP-(0000015C) 250-VERB
07:03 17:46 SMTP-(0000015C) 250-8BITMIME
07:03 17:46 SMTP-(0000015C) 250-SIZE
07:03 17:46 SMTP-(0000015C) 250-DSN
07:03 17:46 SMTP-(0000015C) 250-ONEX
07:03 17:46 SMTP-(0000015C) 250-ETRN
07:03 17:46 SMTP-(0000015C) 250-XUSR
07:03 17:46 SMTP-(0000015C) 250 HELP
07:03 17:46 SMTP-(0000015C) >MAIL FROM:<[EMAIL PROTECTED]>
07:03 17:46 SMTP-(0000015C) 553 5.1.8 <[EMAIL PROTECTED]>... Domain of sender address [EMAIL PROTECTED] does not exist
07:03 17:46 SMTP-(0000015C) ERR undeliverable 553 5.1.8 <[EMAIL PROTECTED]>... Domain of sender address [EMAIL PROTECTED] does not exist
07:03 17:46 SMTP-(0000015C) SMTP_DELIV_FAILED
07:03 17:46 SMTP-(0000015C) >QUIT
07:03 17:46 SMTP-(0000015C) 221 2.0.0 mail2.gmodal.com closing connection
07:03 17:46 SMTP-(0000015C) Creating message from Postmaster
07:03 17:46 SMTP-(0000015C) finished d:\IMail\spool\Qb2250334009e9a91.SMD status=2
 
 
 
Todd 
 
 
----- Original Message -----
From: "R. Scott Perry" <[EMAIL PROTECTED]>
Sent: Thursday, July 03, 2003 6:37 PM
Subject: Re: [IMail Forum] Still getting bounced mail

>
> >We are still getting email sent from our servers bounced back.  The IMail
> >log shows -
> >
> >07:03 07:42 SMTP-(000006D8) >MAIL
> >FROM:<<mailto:[EMAIL PROTECTED]>[EMAIL PROTECTED]>
> >07:03 07:42 SMTP-(000006D8) 553 5.1.8
> ><<mailto:[EMAIL PROTECTED]>[EMAIL PROTECTED]>... Domain of sender
> >address <mailto:[EMAIL PROTECTED]>[EMAIL PROTECTED] does not exist
> >07:03 07:42 SMTP-(000006D8) ERR undeliverable 553 5.1.8
> ><<mailto:[EMAIL PROTECTED]>[EMAIL PROTECTED]>... Domain of sender
> >address <mailto:[EMAIL PROTECTED]>[EMAIL PROTECTED] does not exist
> >07:03 07:42 SMTP-(000006D8) SMTP_DELIV_FAILED
> >07:03 07:42 SMTP-(000006D8) >QUIT
> >
> >
> >My understanding is that its DNS issue.
>
> Almost.  This *should* be a DNS issue.  However, that specific error
> message isn't defined, and could mean anything.  So essentially it's the
> same as if their postmaster told you "Domain of sender address
> <mailto:[EMAIL PROTECTED]>[EMAIL PROTECTED] does not exist" (which is subject
> to interpretation).
>
> >The remote server cannot locate/resolve the domain and so it thinks that
> >it does not exist.
>
> That could be.  But it seems that some odd software has come about recently
> that doesn't like some domains whether or not their DNS is set up properly.
>
> >I spoke with an email admin two days ago that was good enough to reboot
> >his DNS servers.  After he did that we were able to send to his domain
> >without problems for a while,  now we are getting bounces again. .
>
> That likely either means [1] They have flaky DNS, or [2] You have
> intermittent DNS issues.
>
> >We are having this problem with many larger companies, reliant.com,
> >pbsolar.com, netzero.com to name a few.
>
> If you de-munge the information, we can help.  What is the sender address?
>
>                                                     -Scott
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