Hi Jim I have had exactly the same problem for over a month now with users unable to delete mail using webmail and some of those users complaining heatedly that IMail has removed a large chunk of their inboxes!
I have tried the following: Examining for temp or locked files - none. Checked that the problem is WebMail as IMail client run on the server deletes correctly. Saved only the *.mbx files and deleted the user, cleared the directory, added the user back and copied over the *.mbx files - the problem remained. Deleted all the index files and forced a rebuild - problem remained. The users concerned are fuming and I am now at my wits end. I have been speaking with Christian at Ipswitch but he has not found a solution. The problem only seemed to start when I upgraded to V8 - I wonder? All the very best Mike Forbes ----- Original Message ----- From: "Jim Comerford" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Wednesday, September 10, 2003 7:32 PM Subject: [IMail Forum] Can't Delete Email in Web Messaging > In the last two days I have had three users report that they cannot > delete messages using web-messaging... Two of those users seem to have > also lost some good e-mail when this initially happened. They claim > they were deleting some spam when there was a long time-out and then > were kicked out. Upon logging in again some (not all, but enough to > have them mad) of their inbox was gone! > > I have verified the couple of users who say they cannot delete messages. > When they try there is a 10-second delay (at which time server cpu > utilization maxes at 100%) and the message is not deleted. It also > takes 10 seconds to change between mailboxes (also 100% cpu at that > time). These users were from 3 different domains... Most other users > seem to be not affected. > > Any ideas... > > Thanks, > Jim C > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
