Just a tought here what user is Imail running as on your server ?
Could it be that Webmail has a user restrictin problem on the server ?

I'm not running Imail 8 so I don't have any experience in that version, so its only 
guesing

Benny 


-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Mike Forbes (Portsmouth)
Sent: 13. september 2003 18:58
To: [EMAIL PROTECTED]

Hi Jim

I have had exactly the same problem for over a month now with users unable to delete 
mail using webmail and some of those users
complaining heatedly that IMail has removed a large chunk of their inboxes!

I have tried the following:

Examining for temp or locked files - none.

Checked that the problem is WebMail as IMail client run on the server deletes 
correctly.

Saved only the *.mbx files and deleted the user, cleared the directory, added the user 
back and copied over the *.mbx files - the
problem remained.

Deleted all the index files and forced a rebuild - problem remained.

The users concerned are fuming and I am now at my wits end. I have been speaking with 
Christian at Ipswitch but he has not found a
solution.

The problem only seemed to start when I upgraded to V8 - I wonder?

All the very best

Mike Forbes

----- Original Message -----
From: "Jim Comerford" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Wednesday, September 10, 2003 7:32 PM
Subject: [IMail Forum] Can't Delete Email in Web Messaging


> In the last two days I have had three users report that they cannot
> delete messages using web-messaging... Two of those users seem to have
> also lost some good e-mail when this initially happened.  They claim
> they were deleting some spam when there was a long time-out and then
> were kicked out.  Upon logging in again some (not all, but enough to
> have them mad) of their inbox was gone!
>
> I have verified the couple of users who say they cannot delete messages.
> When they try there is a 10-second delay (at which time server cpu
> utilization maxes at 100%) and the message is not deleted.  It also
> takes 10 seconds to change between mailboxes (also 100% cpu at that
> time).  These users were from 3 different domains... Most other users
> seem to be not affected.
>
> Any ideas...
>
> Thanks,
> Jim C
>
>
>
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