no such luck on my system - the users affected only use the web mail client hence the anger from them when I suggest pop3
mike ----- Original Message ----- From: "ISPhuset Nordic / Benny Samuelsen" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Saturday, September 13, 2003 9:21 PM Subject: RE: [IMail Forum] Can't Delete Email in Web Messaging > Hmm had a few on these in the 7.?? Version too but everytime it was that the user had an email client trying to retreive the mail in > the same time > > > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Mike Forbes (Portsmouth) > Sent: 13. september 2003 22:12 > To: [EMAIL PROTECTED] > > Thanks Benny but I should have mentioned that it is only a handful of users affected - the majority are OK. It's my bad luck that > they appear to be the most vocal! > > Mike > > ----- Original Message ----- > From: "ISPhuset Nordic / Benny Samuelsen" <[EMAIL PROTECTED]> > To: <[EMAIL PROTECTED]> > Sent: Saturday, September 13, 2003 6:15 PM > Subject: RE: [IMail Forum] Can't Delete Email in Web Messaging > > > > Just a tought here what user is Imail running as on your server ? > > Could it be that Webmail has a user restrictin problem on the server ? > > > > I'm not running Imail 8 so I don't have any experience in that version, so > its only guesing > > > > Benny > > > > > > -----Original Message----- > > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Mike Forbes > (Portsmouth) > > Sent: 13. september 2003 18:58 > > To: [EMAIL PROTECTED] > > > > Hi Jim > > > > I have had exactly the same problem for over a month now with users unable > to delete mail using webmail and some of those users > > complaining heatedly that IMail has removed a large chunk of their > inboxes! > > > > I have tried the following: > > > > Examining for temp or locked files - none. > > > > Checked that the problem is WebMail as IMail client run on the server > deletes correctly. > > > > Saved only the *.mbx files and deleted the user, cleared the directory, > added the user back and copied over the *.mbx files - the > > problem remained. > > > > Deleted all the index files and forced a rebuild - problem remained. > > > > The users concerned are fuming and I am now at my wits end. I have been > speaking with Christian at Ipswitch but he has not found a > > solution. > > > > The problem only seemed to start when I upgraded to V8 - I wonder? > > > > All the very best > > > > Mike Forbes > > > > ----- Original Message ----- > > From: "Jim Comerford" <[EMAIL PROTECTED]> > > To: <[EMAIL PROTECTED]> > > Sent: Wednesday, September 10, 2003 7:32 PM > > Subject: [IMail Forum] Can't Delete Email in Web Messaging > > > > > > > In the last two days I have had three users report that they cannot > > > delete messages using web-messaging... Two of those users seem to have > > > also lost some good e-mail when this initially happened. They claim > > > they were deleting some spam when there was a long time-out and then > > > were kicked out. Upon logging in again some (not all, but enough to > > > have them mad) of their inbox was gone! > > > > > > I have verified the couple of users who say they cannot delete messages. > > > When they try there is a 10-second delay (at which time server cpu > > > utilization maxes at 100%) and the message is not deleted. It also > > > takes 10 seconds to change between mailboxes (also 100% cpu at that > > > time). These users were from 3 different domains... Most other users > > > seem to be not affected. > > > > > > Any ideas... > > > > > > Thanks, > > > Jim C > > > > > > > > > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > > > List Archive: > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > > > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > > > > > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > > > > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
