Oh dear ghod yes. I want to line everyone who's ever recommended noreply@ up against the wall and
[ At this point in the broadcast, Jay thought better of saying what he wanted to do in a posting to a public mailing list, but trust me, it was going to be very satisfying to hear about, for everyone who's ever wanted to reply to such a message. And could not. ] Cheers, -- jra ----- Original Message ----- > From: "Mike Hillyer via mailop" <mailop@mailop.org> > To: "Mike Hillyer" <m...@mikehillyer.com>, "Chris Adams" <c...@cmadams.net>, > mailop@mailop.org > Sent: Thursday, August 24, 2023 9:23:40 AM > Subject: Re: [mailop] Legit-looking mail to the wrong address with no > unsubscribe > One more note: in my opinion transactional messages should never come from a > noreply@ but instead should route to customer support, so that cases of > mistaken identity can be resolved by replying and letting them you that the > messages are not reaching their intended recipient. > > -----Original Message----- > From: mailop <mailop-boun...@mailop.org> On Behalf Of Mike Hillyer via mailop > Sent: Thursday, August 24, 2023 9:03 AM > To: Chris Adams <c...@cmadams.net>; mailop@mailop.org > Subject: Re: [mailop] Legit-looking mail to the wrong address with no > unsubscribe > > Adding an unsub link for truly transactional mail can result is missed > messages > later on, which is why there's usually not an unsub link. > > You get a doordash status message, you decide you don't need them, you > unsubscribe. A couple of months later you need to reset your password and now > you never get the reset link because you unsubscribed from transactional > messages? Sure, we can get infinitely granular or always exempt password > resets, but it becomes a slippery slope that results in a lot of engineering > hours. > > And as I said at the start of this message, I am only applying this logic to > truly transactional messages, which in my mind are those triggered by a user > action and those in the chain of events triggered by a user action. If someone > at the vendor has to click Send, it's not a transactional message. > > Mike > > -----Original Message----- > From: mailop <mailop-boun...@mailop.org> On Behalf Of Chris Adams via mailop > Sent: Thursday, August 24, 2023 8:13 AM > To: mailop@mailop.org > Subject: [mailop] Legit-looking mail to the wrong address with no unsubscribe > > What do you do when legitimate mail (lately, DoorDash order info and Delta > Airlines tickets) is sent to the wrong address? These types of messages > rarely > have an unsubscribe method. I get a ton of crap to a Gmail address that I > really only use for Google-related stuff (not as a general email box), so I > know instantly that this is not to me. > > Why do vendors think they don't need an unsubscribe in this type of mail? > Just > because their customers are dumb and don't know their own email address > doesn't > mean they should continue sending personal information about them to other > people. > -- > Chris Adams <c...@cmadams.net> > _______________________________________________ > mailop mailing list > mailop@mailop.org > https://list.mailop.org/listinfo/mailop > _______________________________________________ > mailop mailing list > mailop@mailop.org > https://list.mailop.org/listinfo/mailop > _______________________________________________ > mailop mailing list > mailop@mailop.org > https://list.mailop.org/listinfo/mailop -- Jay R. Ashworth Baylink j...@baylink.com Designer The Things I Think RFC 2100 Ashworth & Associates http://www.bcp38.info 2000 Land Rover DII St Petersburg FL USA BCP38: Ask For It By Name! +1 727 647 1274 _______________________________________________ mailop mailing list mailop@mailop.org https://list.mailop.org/listinfo/mailop
