"He" being me, I am curious as to what it will cost for a new motherboard.
On 12/21/11, Brian Toscano <brian.tosc...@gmail.com> wrote: > Dan, > > I'm not sure if they changed the procedures since my motherboard was > diagnosed and replaced, but back then they used a FireWire hard drive to > boot externally and it generated a light pattern that told the tech "bad > graphics controller". > > Troubleshooting procedures should be followed to correctly diagnose the > problem, but I can say that from personal experience that he probably needs > a new motherboard since the graphics controller cannot be changed > independently and that it may or may not be covered under the recall. > > > Brian > > > > > On Wed, Dec 21, 2011 at 11:50 AM, Dan Penoff <lwb...@yahoo.com> wrote: > >> The resets are part of the troubleshooting process, and are documented in >> the Apple service literature. While they don't always yield a change in >> the >> issue, they are valid steps that the Genius or repair personnel will >> enlist >> before moving forward. >> >> The nVidia issue is clearly documented on Apple's Support site, which I >> believe also includes a serial number check utility that will tell the >> user >> if their machine is included in the replacement campaign. >> >> Dan (GSX certified Apple Tech) >> >> >> On Dec 21, 2011, at 1:02 PM, Brian Toscano wrote: >> >> > In my experience, all of these resets are a waste of time. Basically >> > the >> > graphics card will flake out a couple of time and then its just >> completely >> > dead. My buddy went through all of the resets, battery swaps, as I did >> and >> > in both cases a new motherboard was the only fix. If his computer was >> > subject to the nVIDIA issue, they didn't know that or didn't tell him. >> > >> > >> > On Wed, Dec 21, 2011 at 10:55 AM, andrew strasfogel >> > <astrasfo...@gmail.com>wrote: >> > >> >> Thanks. Apple support told me the same thing so I will do this when I >> >> get home tonight. >> >> >> >> What puzzles me is why the screen came back to life the first time - >> >> after I removed the battery for several hours and then reinstalled it. >> >> Could this have been a coincidence? >> >> >> >> >> >> On 12/21/11, Dan Penoff <lwb...@yahoo.com> wrote: >> >>> Even before you reset the NVRAM and the power controller, which is the >> >>> procedure you describe, try resetting the PRAM, which you do by >> >>> holding >> >> down >> >>> the P + R + Command + Option keys during startup until you hear the >> >> "bong" >> >>> sound - keep holding them down and let the machine restart 3 times >> >>> with >> >> the >> >>> "bong" sound and then let it start up. >> >>> >> >>> This won't hurt anything and will reset the machine back to default >> >>> settings. Try your display after this and if no joy, try the >> >>> procedure >> >> you >> >>> have. Again, it won't break anything. >> >>> >> >>> Dan >> >>> >> >>> On Dec 21, 2011, at 11:52 AM, Dan Penoff wrote: >> >>> >> >>>> Unlike a Windows based PC, Macs do not require that the external >> display >> >>>> port be toggled on and off. There is no "Fn + F4" function on a Mac. >> >>>> When you plug in the external display, you get it. >> >>>> >> >>>> I checked, and the NVidia graphics issue went through late 2008 with >> >> MBPs, >> >>>> so there might be a possibility that your machine is one of the >> >> affected. >> >>>> If you take it to the Apple Store they will check it out and see if >> this >> >>>> applies. If so, they'll fix it for free. >> >>>> >> >>>> Dan >> >>>> >> >>>> >> >>>> On Dec 21, 2011, at 11:39 AM, andrew strasfogel wrote: >> >>>> >> >>>>> Thanks! Fortunately, there is an Apple Store in nearby Bethesda, >> >>>>> MD. >> >>>>> >> >>>>> My son said to toggle the external screen display setting on and >> >>>>> off, >> >>>>> using a combination of keystrokes that I may have inadvertently >> >>>>> triggered. Does anyone know what those keystrokes are? >> >>>>> >> >>>>> >> >>>>> On 12/21/11, Allan Streib <str...@cs.indiana.edu> wrote: >> >>>>>> Even if you don't have a local apple store, you probably have an >> apple >> >>>>>> authorized repair shop. I'd go with Best Buy only as a last >> >>>>>> resort, >> >>>>>> based on the one here nobody working there has a clue about >> >> technology. >> >>>>>> >> >>>>>> Allan >> >>>>>> >> >>>>>> >> >>>>>> On Wed, Dec 21, 2011, at 11:13 AM, Dan Penoff wrote: >> >>>>>>> Before you panic, try connecting it to an external display and see >> if >> >>>>>>> you get a signal. If so, your graphics card is OK, you have an >> issue >> >>>>>>> with the display. >> >>>>>>> >> >>>>>>> If you don't have an adapter for an external monitor, swing by an >> >>>>>>> Apple Store or a Best Buy and see if they will check it for you. >> >> Apple >> >>>>>>> Store = free, Best Buy will nick you for a bench fee, I'll bet. >> >>>>>>> >> >>>>>>> Dan >> >>>>>>> >> >>>>>> >> >>>>>> _______________________________________ >> >>>>>> http://www.okiebenz.com >> >>>>>> For new and used parts go to www.okiebenz.com >> >>>>>> To search list archives http://www.okiebenz.com/archive/ >> >>>>>> >> >>>>>> To Unsubscribe or change delivery options go to: >> >>>>>> http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com >> >>>>>> >> >>>>> >> >>>>> _______________________________________ >> >>>>> http://www.okiebenz.com >> >>>>> For new and used parts go to www.okiebenz.com >> >>>>> To search list archives http://www.okiebenz.com/archive/ >> >>>>> >> >>>>> To Unsubscribe or change delivery options go to: >> >>>>> http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com >> >>>> >> >>>> >> >>>> _______________________________________ >> >>>> http://www.okiebenz.com >> >>>> For new and used parts go to www.okiebenz.com >> >>>> To search list archives http://www.okiebenz.com/archive/ >> >>>> >> >>>> To Unsubscribe or change delivery options go to: >> >>>> http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com >> >>> >> >>> >> >>> _______________________________________ >> >>> http://www.okiebenz.com >> >>> For new and used parts go to www.okiebenz.com >> >>> To search list archives http://www.okiebenz.com/archive/ >> >>> >> >>> To Unsubscribe or change delivery options go to: >> >>> http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com >> >>> >> >> >> >> _______________________________________ >> >> http://www.okiebenz.com >> >> For new and used parts go to www.okiebenz.com >> >> To search list archives http://www.okiebenz.com/archive/ >> >> >> >> To Unsubscribe or change delivery options go to: >> >> http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com >> >> >> > _______________________________________ >> > http://www.okiebenz.com >> > For new and used parts go to www.okiebenz.com >> > To search list archives http://www.okiebenz.com/archive/ >> > >> > To Unsubscribe or change delivery options go to: >> > http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com >> >> >> _______________________________________ >> http://www.okiebenz.com >> For new and used parts go to www.okiebenz.com >> To search list archives http://www.okiebenz.com/archive/ >> >> To Unsubscribe or change delivery options go to: >> http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com >> > _______________________________________ > http://www.okiebenz.com > For new and used parts go to www.okiebenz.com > To search list archives http://www.okiebenz.com/archive/ > > To Unsubscribe or change delivery options go to: > http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com > _______________________________________ http://www.okiebenz.com For new and used parts go to www.okiebenz.com To search list archives http://www.okiebenz.com/archive/ To Unsubscribe or change delivery options go to: http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
