Worst case if it's not something covered under a campaign would be to go the flat fee repair they offer if you want to keep it.
If I had a serial number I could look up the part on GSX and tell you, but rest assured, it won't be cheap. Dan On Dec 21, 2011, at 3:11 PM, andrew strasfogel wrote: > "He" being me, I am curious as to what it will cost for a new motherboard. > > On 12/21/11, Brian Toscano <brian.tosc...@gmail.com> wrote: >> Dan, >> >> I'm not sure if they changed the procedures since my motherboard was >> diagnosed and replaced, but back then they used a FireWire hard drive to >> boot externally and it generated a light pattern that told the tech "bad >> graphics controller". >> >> Troubleshooting procedures should be followed to correctly diagnose the >> problem, but I can say that from personal experience that he probably needs >> a new motherboard since the graphics controller cannot be changed >> independently and that it may or may not be covered under the recall. >> >> >> Brian >> >> >> >> >> On Wed, Dec 21, 2011 at 11:50 AM, Dan Penoff <lwb...@yahoo.com> wrote: >> >>> The resets are part of the troubleshooting process, and are documented in >>> the Apple service literature. While they don't always yield a change in >>> the >>> issue, they are valid steps that the Genius or repair personnel will >>> enlist >>> before moving forward. >>> >>> The nVidia issue is clearly documented on Apple's Support site, which I >>> believe also includes a serial number check utility that will tell the >>> user >>> if their machine is included in the replacement campaign. >>> >>> Dan (GSX certified Apple Tech) >>> >>> >>> On Dec 21, 2011, at 1:02 PM, Brian Toscano wrote: >>> >>>> In my experience, all of these resets are a waste of time. Basically >>>> the >>>> graphics card will flake out a couple of time and then its just >>> completely >>>> dead. My buddy went through all of the resets, battery swaps, as I did >>> and >>>> in both cases a new motherboard was the only fix. If his computer was >>>> subject to the nVIDIA issue, they didn't know that or didn't tell him. >>>> >>>> >>>> On Wed, Dec 21, 2011 at 10:55 AM, andrew strasfogel >>>> <astrasfo...@gmail.com>wrote: >>>> >>>>> Thanks. Apple support told me the same thing so I will do this when I >>>>> get home tonight. >>>>> >>>>> What puzzles me is why the screen came back to life the first time - >>>>> after I removed the battery for several hours and then reinstalled it. >>>>> Could this have been a coincidence? >>>>> >>>>> >>>>> On 12/21/11, Dan Penoff <lwb...@yahoo.com> wrote: >>>>>> Even before you reset the NVRAM and the power controller, which is the >>>>>> procedure you describe, try resetting the PRAM, which you do by >>>>>> holding >>>>> down >>>>>> the P + R + Command + Option keys during startup until you hear the >>>>> "bong" >>>>>> sound - keep holding them down and let the machine restart 3 times >>>>>> with >>>>> the >>>>>> "bong" sound and then let it start up. >>>>>> >>>>>> This won't hurt anything and will reset the machine back to default >>>>>> settings. Try your display after this and if no joy, try the >>>>>> procedure >>>>> you >>>>>> have. Again, it won't break anything. >>>>>> >>>>>> Dan >>>>>> >>>>>> On Dec 21, 2011, at 11:52 AM, Dan Penoff wrote: >>>>>> >>>>>>> Unlike a Windows based PC, Macs do not require that the external >>> display >>>>>>> port be toggled on and off. There is no "Fn + F4" function on a Mac. >>>>>>> When you plug in the external display, you get it. >>>>>>> >>>>>>> I checked, and the NVidia graphics issue went through late 2008 with >>>>> MBPs, >>>>>>> so there might be a possibility that your machine is one of the >>>>> affected. >>>>>>> If you take it to the Apple Store they will check it out and see if >>> this >>>>>>> applies. If so, they'll fix it for free. >>>>>>> >>>>>>> Dan >>>>>>> >>>>>>> >>>>>>> On Dec 21, 2011, at 11:39 AM, andrew strasfogel wrote: >>>>>>> >>>>>>>> Thanks! Fortunately, there is an Apple Store in nearby Bethesda, >>>>>>>> MD. >>>>>>>> >>>>>>>> My son said to toggle the external screen display setting on and >>>>>>>> off, >>>>>>>> using a combination of keystrokes that I may have inadvertently >>>>>>>> triggered. Does anyone know what those keystrokes are? >>>>>>>> >>>>>>>> >>>>>>>> On 12/21/11, Allan Streib <str...@cs.indiana.edu> wrote: >>>>>>>>> Even if you don't have a local apple store, you probably have an >>> apple >>>>>>>>> authorized repair shop. I'd go with Best Buy only as a last >>>>>>>>> resort, >>>>>>>>> based on the one here nobody working there has a clue about >>>>> technology. >>>>>>>>> >>>>>>>>> Allan >>>>>>>>> >>>>>>>>> >>>>>>>>> On Wed, Dec 21, 2011, at 11:13 AM, Dan Penoff wrote: >>>>>>>>>> Before you panic, try connecting it to an external display and see >>> if >>>>>>>>>> you get a signal. If so, your graphics card is OK, you have an >>> issue >>>>>>>>>> with the display. >>>>>>>>>> >>>>>>>>>> If you don't have an adapter for an external monitor, swing by an >>>>>>>>>> Apple Store or a Best Buy and see if they will check it for you. >>>>> Apple >>>>>>>>>> Store = free, Best Buy will nick you for a bench fee, I'll bet. >>>>>>>>>> >>>>>>>>>> Dan >>>>>>>>>> >>>>>>>>> >>>>>>>>> _______________________________________ >>>>>>>>> http://www.okiebenz.com >>>>>>>>> For new and used parts go to www.okiebenz.com >>>>>>>>> To search list archives http://www.okiebenz.com/archive/ >>>>>>>>> >>>>>>>>> To Unsubscribe or change delivery options go to: >>>>>>>>> http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com >>>>>>>>> >>>>>>>> >>>>>>>> _______________________________________ >>>>>>>> http://www.okiebenz.com >>>>>>>> For new and used parts go to www.okiebenz.com >>>>>>>> To search list archives http://www.okiebenz.com/archive/ >>>>>>>> >>>>>>>> To Unsubscribe or change delivery options go to: >>>>>>>> http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com >>>>>>> >>>>>>> >>>>>>> _______________________________________ >>>>>>> http://www.okiebenz.com >>>>>>> For new and used parts go to www.okiebenz.com >>>>>>> To search list archives http://www.okiebenz.com/archive/ >>>>>>> >>>>>>> To Unsubscribe or change delivery options go to: >>>>>>> http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com >>>>>> >>>>>> >>>>>> _______________________________________ >>>>>> http://www.okiebenz.com >>>>>> For new and used parts go to www.okiebenz.com >>>>>> To search list archives http://www.okiebenz.com/archive/ >>>>>> >>>>>> To Unsubscribe or change delivery options go to: >>>>>> http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com >>>>>> >>>>> >>>>> _______________________________________ >>>>> http://www.okiebenz.com >>>>> For new and used parts go to www.okiebenz.com >>>>> To search list archives http://www.okiebenz.com/archive/ >>>>> >>>>> To Unsubscribe or change delivery options go to: >>>>> http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com >>>>> >>>> _______________________________________ >>>> http://www.okiebenz.com >>>> For new and used parts go to www.okiebenz.com >>>> To search list archives http://www.okiebenz.com/archive/ >>>> >>>> To Unsubscribe or change delivery options go to: >>>> http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com >>> >>> >>> _______________________________________ >>> http://www.okiebenz.com >>> For new and used parts go to www.okiebenz.com >>> To search list archives http://www.okiebenz.com/archive/ >>> >>> To Unsubscribe or change delivery options go to: >>> http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com >>> >> _______________________________________ >> http://www.okiebenz.com >> For new and used parts go to www.okiebenz.com >> To search list archives http://www.okiebenz.com/archive/ >> >> To Unsubscribe or change delivery options go to: >> http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com >> > > _______________________________________ > http://www.okiebenz.com > For new and used parts go to www.okiebenz.com > To search list archives http://www.okiebenz.com/archive/ > > To Unsubscribe or change delivery options go to: > http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com _______________________________________ http://www.okiebenz.com For new and used parts go to www.okiebenz.com To search list archives http://www.okiebenz.com/archive/ To Unsubscribe or change delivery options go to: http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com