Worst case if it's not something covered under a campaign would be to go the 
flat fee repair they offer if you want to keep it.

If I had a serial number I could look up the part on GSX and tell you, but rest 
assured, it won't be cheap.

Dan

On Dec 21, 2011, at 3:11 PM, andrew strasfogel wrote:

> "He" being me, I am curious as to what it will cost for a new motherboard.
> 
> On 12/21/11, Brian Toscano <brian.tosc...@gmail.com> wrote:
>> Dan,
>> 
>> I'm not sure if they changed the procedures since my motherboard was
>> diagnosed and replaced, but back then they used a FireWire hard drive to
>> boot externally and it generated a light pattern that told the tech "bad
>> graphics controller".
>> 
>> Troubleshooting procedures should be followed to correctly diagnose the
>> problem, but I can say that from personal experience that he probably needs
>> a new motherboard since the graphics controller cannot be changed
>> independently and that it may or may not be covered under the recall.
>> 
>> 
>> Brian
>> 
>> 
>> 
>> 
>> On Wed, Dec 21, 2011 at 11:50 AM, Dan Penoff <lwb...@yahoo.com> wrote:
>> 
>>> The resets are part of the troubleshooting process, and are documented in
>>> the Apple service literature. While they don't always yield a change in
>>> the
>>> issue, they are valid steps that the Genius or repair personnel will
>>> enlist
>>> before moving forward.
>>> 
>>> The nVidia issue is clearly documented on Apple's Support site, which I
>>> believe also includes a serial number check utility that will tell the
>>> user
>>> if their machine is included in the replacement campaign.
>>> 
>>> Dan (GSX certified Apple Tech)
>>> 
>>> 
>>> On Dec 21, 2011, at 1:02 PM, Brian Toscano wrote:
>>> 
>>>> In my experience, all of these resets are a waste of time.  Basically
>>>> the
>>>> graphics card will flake out a couple of time and then its just
>>> completely
>>>> dead.  My buddy went through all of the resets, battery swaps, as I did
>>> and
>>>> in both cases a new motherboard was the only fix.  If his computer was
>>>> subject to the nVIDIA issue, they didn't know that or didn't tell him.
>>>> 
>>>> 
>>>> On Wed, Dec 21, 2011 at 10:55 AM, andrew strasfogel
>>>> <astrasfo...@gmail.com>wrote:
>>>> 
>>>>> Thanks.  Apple support told me the same thing so I will do this when I
>>>>> get home tonight.
>>>>> 
>>>>> What puzzles me is why the screen came back to life the first time -
>>>>> after I removed the battery for several hours and then reinstalled it.
>>>>> Could this have been a coincidence?
>>>>> 
>>>>> 
>>>>> On 12/21/11, Dan Penoff <lwb...@yahoo.com> wrote:
>>>>>> Even before you reset the NVRAM and the power controller, which is the
>>>>>> procedure you describe, try resetting the PRAM, which you do by
>>>>>> holding
>>>>> down
>>>>>> the P + R + Command + Option keys during startup until you hear the
>>>>> "bong"
>>>>>> sound - keep holding them down and let the machine restart 3 times
>>>>>> with
>>>>> the
>>>>>> "bong" sound and then let it start up.
>>>>>> 
>>>>>> This won't hurt anything and will reset the machine back to default
>>>>>> settings.  Try your display after this and if no joy, try the
>>>>>> procedure
>>>>> you
>>>>>> have.  Again, it won't break anything.
>>>>>> 
>>>>>> Dan
>>>>>> 
>>>>>> On Dec 21, 2011, at 11:52 AM, Dan Penoff wrote:
>>>>>> 
>>>>>>> Unlike a Windows based PC, Macs do not require that the external
>>> display
>>>>>>> port be toggled on and off.  There is no "Fn + F4" function on a Mac.
>>>>>>> When you plug in the external display, you get it.
>>>>>>> 
>>>>>>> I checked, and the NVidia graphics issue went through late 2008 with
>>>>> MBPs,
>>>>>>> so there might be a possibility that your machine is one of the
>>>>> affected.
>>>>>>> If you take it to the Apple Store they will check it out and see if
>>> this
>>>>>>> applies.  If so, they'll fix it for free.
>>>>>>> 
>>>>>>> Dan
>>>>>>> 
>>>>>>> 
>>>>>>> On Dec 21, 2011, at 11:39 AM, andrew strasfogel wrote:
>>>>>>> 
>>>>>>>> Thanks!  Fortunately, there is an Apple Store in nearby Bethesda,
>>>>>>>> MD.
>>>>>>>> 
>>>>>>>> My son said to toggle the external screen display setting on and
>>>>>>>> off,
>>>>>>>> using a combination of keystrokes that I may have inadvertently
>>>>>>>> triggered.  Does anyone know what those keystrokes are?
>>>>>>>> 
>>>>>>>> 
>>>>>>>> On 12/21/11, Allan Streib <str...@cs.indiana.edu> wrote:
>>>>>>>>> Even if you don't have a local apple store, you probably have an
>>> apple
>>>>>>>>> authorized repair shop.  I'd go with Best Buy only as a last
>>>>>>>>> resort,
>>>>>>>>> based on the one here nobody working there has a clue about
>>>>> technology.
>>>>>>>>> 
>>>>>>>>> Allan
>>>>>>>>> 
>>>>>>>>> 
>>>>>>>>> On Wed, Dec 21, 2011, at 11:13 AM, Dan Penoff wrote:
>>>>>>>>>> Before you panic, try connecting it to an external display and see
>>> if
>>>>>>>>>> you get a signal.  If so, your graphics card is OK, you have an
>>> issue
>>>>>>>>>> with the display.
>>>>>>>>>> 
>>>>>>>>>> If you don't have an adapter for an external monitor, swing by an
>>>>>>>>>> Apple Store or a Best Buy and see if they will check it for you.
>>>>> Apple
>>>>>>>>>> Store = free, Best Buy will nick you for a bench fee, I'll bet.
>>>>>>>>>> 
>>>>>>>>>> Dan
>>>>>>>>>> 
>>>>>>>>> 
>>>>>>>>> _______________________________________
>>>>>>>>> http://www.okiebenz.com
>>>>>>>>> For new and used parts go to www.okiebenz.com
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>>>>>>>>> 
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>>>>>>>>> 
>>>>>>>> 
>>>>>>>> _______________________________________
>>>>>>>> http://www.okiebenz.com
>>>>>>>> For new and used parts go to www.okiebenz.com
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>>>>>>>> 
>>>>>>>> To Unsubscribe or change delivery options go to:
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>>>>>>> 
>>>>>>> 
>>>>>>> _______________________________________
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>>>>>>> 
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>>>>>> 
>>>>>> 
>>>>>> _______________________________________
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>>>>>> 
>>>>>> To Unsubscribe or change delivery options go to:
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>>>>>> 
>>>>> 
>>>>> _______________________________________
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>>>>> 
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>>> 
>>> 
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>> _______________________________________
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> 
> _______________________________________
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> 
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