I hope that the SN is engraved into the case and not part of the Mac
info on the hard drive that can only revealed by viewing it on the
display!

On 12/21/11, Dan Penoff <lwb...@yahoo.com> wrote:
> Worst case if it's not something covered under a campaign would be to go the
> flat fee repair they offer if you want to keep it.
>
> If I had a serial number I could look up the part on GSX and tell you, but
> rest assured, it won't be cheap.
>
> Dan
>
> On Dec 21, 2011, at 3:11 PM, andrew strasfogel wrote:
>
>> "He" being me, I am curious as to what it will cost for a new motherboard.
>>
>> On 12/21/11, Brian Toscano <brian.tosc...@gmail.com> wrote:
>>> Dan,
>>>
>>> I'm not sure if they changed the procedures since my motherboard was
>>> diagnosed and replaced, but back then they used a FireWire hard drive to
>>> boot externally and it generated a light pattern that told the tech "bad
>>> graphics controller".
>>>
>>> Troubleshooting procedures should be followed to correctly diagnose the
>>> problem, but I can say that from personal experience that he probably
>>> needs
>>> a new motherboard since the graphics controller cannot be changed
>>> independently and that it may or may not be covered under the recall.
>>>
>>>
>>> Brian
>>>
>>>
>>>
>>>
>>> On Wed, Dec 21, 2011 at 11:50 AM, Dan Penoff <lwb...@yahoo.com> wrote:
>>>
>>>> The resets are part of the troubleshooting process, and are documented
>>>> in
>>>> the Apple service literature. While they don't always yield a change in
>>>> the
>>>> issue, they are valid steps that the Genius or repair personnel will
>>>> enlist
>>>> before moving forward.
>>>>
>>>> The nVidia issue is clearly documented on Apple's Support site, which I
>>>> believe also includes a serial number check utility that will tell the
>>>> user
>>>> if their machine is included in the replacement campaign.
>>>>
>>>> Dan (GSX certified Apple Tech)
>>>>
>>>>
>>>> On Dec 21, 2011, at 1:02 PM, Brian Toscano wrote:
>>>>
>>>>> In my experience, all of these resets are a waste of time.  Basically
>>>>> the
>>>>> graphics card will flake out a couple of time and then its just
>>>> completely
>>>>> dead.  My buddy went through all of the resets, battery swaps, as I did
>>>> and
>>>>> in both cases a new motherboard was the only fix.  If his computer was
>>>>> subject to the nVIDIA issue, they didn't know that or didn't tell him.
>>>>>
>>>>>
>>>>> On Wed, Dec 21, 2011 at 10:55 AM, andrew strasfogel
>>>>> <astrasfo...@gmail.com>wrote:
>>>>>
>>>>>> Thanks.  Apple support told me the same thing so I will do this when I
>>>>>> get home tonight.
>>>>>>
>>>>>> What puzzles me is why the screen came back to life the first time -
>>>>>> after I removed the battery for several hours and then reinstalled it.
>>>>>> Could this have been a coincidence?
>>>>>>
>>>>>>
>>>>>> On 12/21/11, Dan Penoff <lwb...@yahoo.com> wrote:
>>>>>>> Even before you reset the NVRAM and the power controller, which is
>>>>>>> the
>>>>>>> procedure you describe, try resetting the PRAM, which you do by
>>>>>>> holding
>>>>>> down
>>>>>>> the P + R + Command + Option keys during startup until you hear the
>>>>>> "bong"
>>>>>>> sound - keep holding them down and let the machine restart 3 times
>>>>>>> with
>>>>>> the
>>>>>>> "bong" sound and then let it start up.
>>>>>>>
>>>>>>> This won't hurt anything and will reset the machine back to default
>>>>>>> settings.  Try your display after this and if no joy, try the
>>>>>>> procedure
>>>>>> you
>>>>>>> have.  Again, it won't break anything.
>>>>>>>
>>>>>>> Dan
>>>>>>>
>>>>>>> On Dec 21, 2011, at 11:52 AM, Dan Penoff wrote:
>>>>>>>
>>>>>>>> Unlike a Windows based PC, Macs do not require that the external
>>>> display
>>>>>>>> port be toggled on and off.  There is no "Fn + F4" function on a
>>>>>>>> Mac.
>>>>>>>> When you plug in the external display, you get it.
>>>>>>>>
>>>>>>>> I checked, and the NVidia graphics issue went through late 2008 with
>>>>>> MBPs,
>>>>>>>> so there might be a possibility that your machine is one of the
>>>>>> affected.
>>>>>>>> If you take it to the Apple Store they will check it out and see if
>>>> this
>>>>>>>> applies.  If so, they'll fix it for free.
>>>>>>>>
>>>>>>>> Dan
>>>>>>>>
>>>>>>>>
>>>>>>>> On Dec 21, 2011, at 11:39 AM, andrew strasfogel wrote:
>>>>>>>>
>>>>>>>>> Thanks!  Fortunately, there is an Apple Store in nearby Bethesda,
>>>>>>>>> MD.
>>>>>>>>>
>>>>>>>>> My son said to toggle the external screen display setting on and
>>>>>>>>> off,
>>>>>>>>> using a combination of keystrokes that I may have inadvertently
>>>>>>>>> triggered.  Does anyone know what those keystrokes are?
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> On 12/21/11, Allan Streib <str...@cs.indiana.edu> wrote:
>>>>>>>>>> Even if you don't have a local apple store, you probably have an
>>>> apple
>>>>>>>>>> authorized repair shop.  I'd go with Best Buy only as a last
>>>>>>>>>> resort,
>>>>>>>>>> based on the one here nobody working there has a clue about
>>>>>> technology.
>>>>>>>>>>
>>>>>>>>>> Allan
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> On Wed, Dec 21, 2011, at 11:13 AM, Dan Penoff wrote:
>>>>>>>>>>> Before you panic, try connecting it to an external display and
>>>>>>>>>>> see
>>>> if
>>>>>>>>>>> you get a signal.  If so, your graphics card is OK, you have an
>>>> issue
>>>>>>>>>>> with the display.
>>>>>>>>>>>
>>>>>>>>>>> If you don't have an adapter for an external monitor, swing by an
>>>>>>>>>>> Apple Store or a Best Buy and see if they will check it for you.
>>>>>> Apple
>>>>>>>>>>> Store = free, Best Buy will nick you for a bench fee, I'll bet.
>>>>>>>>>>>
>>>>>>>>>>> Dan
>>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> _______________________________________
>>>>>>>>>> http://www.okiebenz.com
>>>>>>>>>> For new and used parts go to www.okiebenz.com
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>>>>>>>>>>
>>>>>>>>>> To Unsubscribe or change delivery options go to:
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>>>>>>>>>>
>>>>>>>>>
>>>>>>>>> _______________________________________
>>>>>>>>> http://www.okiebenz.com
>>>>>>>>> For new and used parts go to www.okiebenz.com
>>>>>>>>> To search list archives http://www.okiebenz.com/archive/
>>>>>>>>>
>>>>>>>>> To Unsubscribe or change delivery options go to:
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>>>>>>>>
>>>>>>>>
>>>>>>>> _______________________________________
>>>>>>>> http://www.okiebenz.com
>>>>>>>> For new and used parts go to www.okiebenz.com
>>>>>>>> To search list archives http://www.okiebenz.com/archive/
>>>>>>>>
>>>>>>>> To Unsubscribe or change delivery options go to:
>>>>>>>> http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
>>>>>>>
>>>>>>>
>>>>>>> _______________________________________
>>>>>>> http://www.okiebenz.com
>>>>>>> For new and used parts go to www.okiebenz.com
>>>>>>> To search list archives http://www.okiebenz.com/archive/
>>>>>>>
>>>>>>> To Unsubscribe or change delivery options go to:
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>>>>>>>
>>>>>>
>>>>>> _______________________________________
>>>>>> http://www.okiebenz.com
>>>>>> For new and used parts go to www.okiebenz.com
>>>>>> To search list archives http://www.okiebenz.com/archive/
>>>>>>
>>>>>> To Unsubscribe or change delivery options go to:
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>>>>>>
>>>>> _______________________________________
>>>>> http://www.okiebenz.com
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>>>>> To search list archives http://www.okiebenz.com/archive/
>>>>>
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>>>>
>>>>
>>>> _______________________________________
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>>>>
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>>>>
>>> _______________________________________
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>>>
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>>>
>>
>> _______________________________________
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>>
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>
>
> _______________________________________
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> For new and used parts go to www.okiebenz.com
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>
> To Unsubscribe or change delivery options go to:
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>

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