They really hammer this home in GSX, their repair system. I suspect it's because people never make backups and then find out the hard drive got replaced during a repair, effectively nuking years of data (pictures and music, no doubt!)
The easiest way to do this if you have an external HD that's big enough is to use Disk Utility and make a .dmg of the complete drive. That way if it comes back with a new or nuked drive, you can easily restore in a matter of an hour or less. Dan On Dec 21, 2011, at 4:41 PM, Allan Streib wrote: >> I'd just send as-is, but make a hard drive backup if you have the >> equipment to do so. > > Absolutely do, Apple will replace the hard drive without asking if that's > somehow the problem. Or so I was told when I had my MacBook Pro sent in > for a dead *external* display (it needed a new main board, covered under > AppleCare. The shop stressed this several times, and when I dropped it > off they said "you do have a backup of your files, right?" > > Allan > > _______________________________________ > http://www.okiebenz.com > For new and used parts go to www.okiebenz.com > To search list archives http://www.okiebenz.com/archive/ > > To Unsubscribe or change delivery options go to: > http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com _______________________________________ http://www.okiebenz.com For new and used parts go to www.okiebenz.com To search list archives http://www.okiebenz.com/archive/ To Unsubscribe or change delivery options go to: http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
