The only problem for Andrew is he cannot see anything to make such a backup.

I keep two sets of my hard drives.  One set is off-site in case of fire or
burglary.

Brian



On Wed, Dec 21, 2011 at 2:51 PM, Dan Penoff <lwb...@yahoo.com> wrote:

> They really hammer this home in GSX, their repair system.  I suspect it's
> because people never make backups and then find out the hard drive got
> replaced during a repair, effectively nuking years of data (pictures and
> music, no doubt!)
>
> The easiest way to do this if you have an external HD that's big enough is
> to use Disk Utility and make a .dmg of the complete drive.  That way if it
> comes back with a new or nuked drive, you can easily restore in a matter of
> an hour or less.
>
> Dan
>
>
> On Dec 21, 2011, at 4:41 PM, Allan Streib wrote:
>
> >> I'd just send as-is, but make a hard drive backup if you have the
> >> equipment to do so.
> >
> > Absolutely do, Apple will replace the hard drive without asking if that's
> > somehow the problem.  Or so I was told when I had my MacBook Pro sent in
> > for a dead *external* display (it needed a new main board, covered under
> > AppleCare.  The shop stressed this several times, and when I dropped it
> > off they said "you do have a backup of your files, right?"
> >
> > Allan
> >
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