In my previous job supporting MSSQL at hospitals all across North America,
Europe and Australia, Critical Incident support from M$, ranged from 36
hours to 4 days for a resolution. Often we solved it ourselves long before
we had an answer from M$... Sad really... MySQL support is far superior, but
to pointy heads, if they don't pay a lot of money for something, it can't be
good. Maybe MySQL needs to charge support fees comparable to M$ and Oracle
to make these pinheads happier. Have a special support contract, don't offer
anything different, just call it something "Corporate" sounding and charge
10 times as much...
-----Original Message-----
From: nigel wood [mailto:[EMAIL PROTECTED]]
Sent: Thursday, August 16, 2001 9:41 AM
To: [EMAIL PROTECTED]
Subject: Downsides of MySQL?
> ....The mySQL
> security model is also not sufficiently developed for any system that
> involves money. "
FUD. My company stores everything including encripted credit card details &
authorisation codes in a MyISAM database. while some careful work is
required
to get table locking right & your application must do some policing for
constrants but is very possible.
I'd be happy to recomend the MySQL support to anyone, one email to support
gets
you in touch with a lead developer. Our resolution times have been between
3
hours and 1 business day. Anyone care to comment on their average
time-to-resolution from a non-GPL db company?
--
| Nigel Wood
| PlusNet Technologies Ltd.
+ ------ Internet Access Solutions @ http://www.plus.net ---------
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