we at IOWNA Software Company would be happy to supply those outrageous fees if anyone is interested. Jay Downs Owner IOWNA Software Company [EMAIL PROTECTED] wrote: > > > > In my previous job supporting MSSQL at hospitals all across North America, > > Europe and Australia, Critical Incident support from M$, ranged from 36 > > hours to 4 days for a resolution. Often we solved it ourselves long before > > we had an answer from M$... Sad really... MySQL support is far superior, but > > to pointy heads, if they don't pay a lot of money for something, it can't be > > good. Maybe MySQL needs to charge support fees comparable to M$ and Oracle > > to make these pinheads happier. Have a special support contract, don't offer > > anything different, just call it something "Corporate" sounding and charge > > 10 times as much... > > Then buy extended login support. You get truely excellent service (often > replies from Monty himself), and the pointy-hairs should be happy at being able > to spend money. > > Also, you're encouraging support for a good product. > > Paul Wilson > iiNet Ltd > > --------------------------------------------------------------------- > Before posting, please check: > http://www.mysql.com/manual.php (the manual) > http://lists.mysql.com/ (the list archive) > > To request this thread, e-mail <[EMAIL PROTECTED]> > To unsubscribe, e-mail <[EMAIL PROTECTED]> > Trouble unsubscribing? Try: http://lists.mysql.com/php/unsubscribe.php
--------------------------------------------------------------------- Before posting, please check: http://www.mysql.com/manual.php (the manual) http://lists.mysql.com/ (the list archive) To request this thread, e-mail <[EMAIL PROTECTED]> To unsubscribe, e-mail <[EMAIL PROTECTED]> Trouble unsubscribing? Try: http://lists.mysql.com/php/unsubscribe.php
