Tyrone Mills writes:
> In my previous job supporting MSSQL at hospitals all across North America,
> Europe and Australia, Critical Incident support from M$, ranged from 36
> hours to 4 days for a resolution. Often we solved it ourselves long before
> we had an answer from M$... Sad really... MySQL support is far superior, but
> to pointy heads, if they don't pay a lot of money for something, it can't be
> good. Maybe MySQL needs to charge support fees comparable to M$ and Oracle
> to make these pinheads happier. Have a special support contract, don't offer
> anything different, just call it something "Corporate" sounding and charge
> 10 times as much...
> time-to-resolution from a non-GPL db company?
> 
> --
> | Nigel Wood
> | PlusNet Technologies Ltd.
> + ------ Internet Access Solutions @ http://www.plus.net ---------

I must admit that this sounds like a beautifull idea !!

-- 
Regards,
   __  ___     ___ ____  __
  /  |/  /_ __/ __/ __ \/ /    Mr. Sinisa Milivojevic <[EMAIL PROTECTED]>
 / /|_/ / // /\ \/ /_/ / /__   MySQL AB, FullTime Developer
/_/  /_/\_, /___/\___\_\___/   Larnaca, Cyprus
       <___/   www.mysql.com


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