Michael Smith wrote:
> how about we all agree to politely sent the new member to
> http://www.nanog.org/listfaq.html when it's obvious they are asking
> questions that could be better answered elsewhere?

i hope all my competitors treat their new customers that way.

how about
  o if it is at all ops related, and you know the answer, answer it
  o and, iff you have answered it, and know of where better help in
    the subject area is available, politely point?

as one kind soul actually did

randy

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