Wed 10 Jan 01
Thanks for your reply, Eric. We had both already checked all our settings
before posting to this Newsgroup and they were as you say they should be.
However, wrt the Video On/Off, Receive is grayed out and when I click on
Send it simply refuses to respond and the button remains "Start Video" and
will not change to "Stop Video." What should I check next?
(Seems to me that when you follow all the instructions and set a program up
according to them, correctly, then if it doesn't work (for so many people)
there must be something wrong with the program (including how it relates to
the operating system - Windows) or something wrong with or incomplete about
the instructions. I expect programs for the average user to be user
friendly and not be a pain in the butt. They should be self evident as to
their basic operation. That is what I meant by "something wrong with it.")
At 10:18 AM 1/10/01 +0000, you wrote:
>Hi Doug,
>
> > I am using a new e-machine with Win 98. NetMeeting 3.0 was pre-installed.
> > (I have also tried 3.01 and 2.11.) My camera works fine with other
> > software. All my NetMeeting settings are set as per NetMeeting102 in this
> > newsgroup. (The other user has the same settings. He is on AOL.. I am
>not.)
> > I can see my own preview but when I am connected with another NetMeeting
> > user, it goes off and neither of us can see the other. How do I fix this?
>
>I don't mean to be patronising, but the single most common source of problem
>with the video is that people forget to turn it on to send, and that the
>other party forgets to turn the "Receive video" function on. Once you're in
>the call, click Tools - Video and make sure that "Send" is checked. If it
>isn't, click it to turn on your video. The other party has to click on
>Tools - Video and make sure that their "Receive" is checked. If it isn't,
>they need to click it to receive your incoming video.
>
>Another common problem is that people make secure calls. If you place a
>secure call, you won't be able to use either audio or video. If you have an
>audio connection, though, just no video, you obviously haven't placed a
>secure call and the problem lies elsewhere.
>
> >Why do so many people have trouble with NetMeeting? Is there
> > something wrong with it?
>
>Define "something wrong with it"! :-)
>
>Best regards
>
>Eric Baber
>
>
>London, England
>http://www.ericbaber.com
>
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