----- Original Message ----- From: "Derek Jennings" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Wednesday, January 22, 2003 1:39 PM Subject: Re: [newbie] Internet Connection Problem (long, sorry!)
> On Wednesday 22 Jan 2003 1:09 pm, Margot wrote: > > I'm a very newbie running Mandrake 9 and I can't get it to connect to the > > internet. > > > > My ISP is eurobell. I've set up the connection in MCC, and that bit seems > > to work OK - it dials, verifies my username and password, and is clocking > > up a penny a minute for the connection when I test it - but I can't get any > > further than that. > > > > I've tried setting up my details (username, password, server names as > > supplied by eurobell), but when I use the various applications to try to > > access www, usenet, email accounts I just get error messages - message > > wording varies depending on the application, but amounting to "host > > eurobell unknown". > > > > I've checked the documentation on the machine and printed out several trees > > worth, but still can't crack this. The only documentation I found that > > seems relevant told me that the host name should be in the /etc/hosts file. > > This is what my /etc/hosts file contains: > > > > 127.0.0.1 localhost.localdomain localhost > > 192.168.0.50 home > > > > No mention of eurobell in the file. Should I add something here and, if so, > > what? > > > > I've been reading this list for a couple of weeks and picked up some useful > > tips, but nobody seems to have exactly the same problem as me. Luckily I > > still have the old Win 98 machine running so I can access the mailing list > > - but it is annoying to have to unplug the modem and keep moving it from > > one machine to the other as they are in different rooms! > > > > I tried eurobell's tech support, but their first question was "which > > version of Windows do you have?" and the conversation went downhill from > > there..... > > > > Can anyone help? TIA > > Margot Lawrence > > Welcome Margot > Two suggestions. First does this machine have an Ethernet interface? If yes, > and you do not need it for a local network then disable it either in the BIOS > settings, or by simply setting it to not start on boot in the Mandrake > Network configuration. I have no idea if there is an ethernet interface. Where do I look to check this? If I find one, HOW do I disable it or set it not to start? > > Second. Did you put your ISPs DNS server IP address into your dial > configuration? I looked them up on the Eurobell site for you. They are > 212.24.65.65 and 212.24.65.199 All they told me was "server assigned"! > > BTW: Eurobell are a typical Microsoft outfit. Their web pages do not work with > Opera or Mozilla. I had to run Internet Explorer under Wine to read their > site. Grrr makes me sick! > > HTH > > derek > I'd be happy to change ISP because of their attitude, but I use their phone service so it would be a lot of hassle. Margot
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