Anne, Sorry for delay in replying, not been well for a few days. I've managed to extract some information from the windoze machine and from eurobell, but I don't know how helpful it will be - perhaps you will be able to tell me where I put these things in linux?
----- Original Message ----- From: "Anne Wilson" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Friday, January 24, 2003 7:13 PM Subject: Re: [newbie] Internet Connection Problem (long, sorry!) On Friday 24 Jan 2003 6:02 pm, Margot wrote: >> I can't surf, send or receive email, or access newsgroups. I've set up my >> account details in all the applications I can find - Kmail etc. - and I >> don't mind which I use for the moment... will probably develop a preference >> over time, but for now would be happy with anything I can get to work! >> >> I have followed "et"s suggestion - found "gateway" in kppp and changed it >> to 0.0.0.0, but still no luck. >> >I don't remember gateway in kppp - but that would be because I was not connecting over a lan. > You don't need gateway for a single modem connection. >If this is a cable adsl connection that may be different - I don't know. >> I have also added the DNS server IP addresses as instructed by Derek. >> >> Still getting the same error message "host eurobell unknown". Unless >> Mandrake/Linux follows the Microsoft tradition of generating error messages >> that are completely unrelated to the actual problem, I assume the problem >> is something to do with "host" - but what? >This and your related comment on the original post seem to me to point to the dns problem. > I presume that your 'host eurobell unknown' comes when you put their url into a browser? Also when I try to send or collect mail or access newsgroups. I get "host google unknown" if I try their url in browser. > If so, then it means that either you have spelled it wrong - unlikely - or that you are not connecting to a dns server to resolve it. > Your isp will assign you a number, but unless you have told your setup the primary (and secondary if you know it) dns lookup address for your isp it cannot find the numerical address that it needs to translate a url. >Does that make sense to you? It should sort out the web browsing. >> Would be grateful for any further suggestions. >> >> Margot >> > >For email, the usual problem is the login. ISPs have different ideas about how you need to give the username Username is just margotlawrence >Another stumbling block is the authentication protocal. Eurobell should have told you whether it uses, for instance, chap or pap. Get the wrong one and you will get no further. Have checked with eurobell - they say they do not use chap or pap but pta (plain text authentication), or they described it as "bog standard" with no encryption & using sysco (sp?) modem racks. Does this make sense? > >> I've been reading this list for a couple of weeks and picked up some useful >> tips, but nobody seems to have exactly the same problem as me. Luckily I >> still have the old Win 98 machine running so I can access the mailing list >> - but it is annoying to have to unplug the modem and keep moving it from >> one machine to the other as they are in different rooms! >> >This is a big plus. If you go into the windows setup and go through the >properties screen for tcp/ip noting down every setting that's there it should help. > Post the settings here if you need any clarification. TCP/IP settings from windoze machine: All the following are checked: Server assigned IP address Server assigned name server address Use IP header compression Use default gateway on remote network The servers are: POP server: pop.eurobell.co.uk SMTP server: mail.eurobell.co.uk News server: news.eurobell.co.uk Margot
Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
