----- Original Message ----- From: "Anne Wilson" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Wednesday, January 22, 2003 8:25 PM Subject: Re: [newbie] Internet Connection Problem (long, sorry!)
On Wednesday 22 Jan 2003 8:15 pm, Margot wrote: >> >> I do use kppp - I'll try adding the ip addresses and get back to you. As >> for beating eurobell, I can't beat them and wish I'd never joined them! But >> never anticipated running Linux when I signed up with eurobell:-) >> Margot >I've only half-followed this, so sorry if I'm making you repeat yourself. As I understand it, you appear to have a connection to your isp, but can't surf or collect email. Is that correct? >If that's so, then kppp is set up ok. You then need to configure an account in a browser and email client. Which one do you want to use? One of us should be able to talk you through whichever you choose. >Anne Anne, Thanks for your offer of help. I've put the text of my original message at the bottom of this reply so you can read it and see where I started from and those who have already seen it can stop scrolling before they get that far down. I can't surf, send or receive email, or access newsgroups. I've set up my account details in all the applications I can find - Kmail etc. - and I don't mind which I use for the moment... will probably develop a preference over time, but for now would be happy with anything I can get to work! I have followed "et"s suggestion - found "gateway" in kppp and changed it to 0.0.0.0, but still no luck. I have also added the DNS server IP addresses as instructed by Derek. Still getting the same error message "host eurobell unknown". Unless Mandrake/Linux follows the Microsoft tradition of generating error messages that are completely unrelated to the actual problem, I assume the problem is something to do with "host" - but what? Would be grateful for any further suggestions. Margot Text of original message from 22/1/03: I'm a very newbie running Mandrake 9 and I can't get it to connect to the internet. My ISP is eurobell. I've set up the connection in MCC, and that bit seems to work OK - it dials, verifies my username and password, and is clocking up a penny a minute for the connection when I test it - but I can't get any further than that. I've tried setting up my details (username, password, server names as supplied by eurobell), but when I use the various applications to try to access www, usenet, email accounts I just get error messages - message wording varies depending on the application, but amounting to "host eurobell unknown". I've checked the documentation on the machine and printed out several trees worth, but still can't crack this. The only documentation I found that seems relevant told me that the host name should be in the /etc/hosts file. This is what my /etc/hosts file contains: 127.0.0.1 localhost.localdomain localhost 192.168.0.50 home No mention of eurobell in the file. Should I add something here and, if so, what? I've been reading this list for a couple of weeks and picked up some useful tips, but nobody seems to have exactly the same problem as me. Luckily I still have the old Win 98 machine running so I can access the mailing list - but it is annoying to have to unplug the modem and keep moving it from one machine to the other as they are in different rooms! I tried eurobell's tech support, but their first question was "which version of Windows do you have?" and the conversation went downhill from there..... Can anyone help? TIA Margot Lawrence
Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
