I take the time to teach and empower my users, most admins neither make or take 
the time to do so. I'm sure you've gone on a rant once or twice about how 
stupid someone was for doing something they know better than to do.
I don't think being able to restore any (as in all messages ever sent or 
received) random message is a requirement for 99.99% of the companies out 
there. The White House can't even do it (go figure!)
 If you've never had to restore a mailbox because you've designed around 
Exchanges limitations then you fully understand that there are shortcomings, as 
with every other piece of software on the planet.
Well done!

John W. Cook
Systems Administrator
Partnership For Strong Families
315 SE 2nd Ave
Gainesville, Fl 32601
Office (352) 393-2741 x320
Cell     (352) 215-6944
Fax     (352) 393-2746
MCSE, MCTS, MCP+I, A+, N+, VSP4, VTSP4


-----Original Message-----
From: Ben Scott [mailto:mailvor...@gmail.com]
Sent: Monday, August 17, 2009 11:18 PM
To: NT System Admin Issues
Subject: Re: Mail server software

On Mon, Aug 17, 2009 at 8:45 PM, John Cook <john.c...@pfsf.org> wrote:
> If they choose to ignor what I instruct them
> to do how is that not stupid?

  If it's simply a question of not following instructions, perhaps.

  I may have been taking your comments in broader context than you
intended.  This discussion is basically about meeting requirements.
Calling someone's requirements "stupid" is rarely a good idea.
("Infeasible", perhaps.)  Perhaps you didn't intend for your comments
to be applied to others.  Of course, I wonder why you're sharing your
opinion if you don't think it should apply to anyone else... ;-)

  It's also worth noting that when many people repeatedly "misuse" a
system, that's often a sign of poor human-factors engineering.  I see
this on a daily basis, throughout the world, not just in IT.  Bad
traffic intersections.  Confusing industrial controls.  Overly
complicated tax forms.  Things that work well generally work the way
people work.

> ... was the last time you had to restore a mailbox?

  I haven't, so far, knock on wood.  But that's largely because I've
designed around the limitations of Exchange in that area.  Had we had
other options, we might well have gone in a different direction,
because it was easier/cheaper/faster/etc.

-- Ben

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