2012/5/23 Graham Lauder <g.a.lau...@gmail.com> > > On Sun, May 20, 2012 at 1:33 PM, Albino Biasutti Neto > > > > <biasut...@gmail.com>wrote: > > > Hi. > > > > > > 2012/5/20 Paulo de Souza Lima <paulo.s.l...@varekai.org> > > > > > > > I think you mean "How old are you?" =) > > > > > > Sorry, thanks. > > > > > > > Maybe we could contribute to improve those questions. My 2 cents: > > > > > > > > Are you using it at your work (ask where does he/she work) or at > home, > > > > or both? > > > > Do you think you have enough support? Where do you use to get > support? > > > > (manuals, friends, forum, mailing lists, etc) > > > > > > Good! > > > > > > Open to suggestions. :-) > > > > > > Albino > > > > Where will these questions be asked? During the download process? During > > the registration process? A poll on the web site? > > > > -Wolf > > > > PS Website polls 1 to 2 question open-ended questions (questions without > a > > set choice of answers) have been known to produce very useful data-sets > > among users of public library services, and I would suggest that model as > > an interesting way to find out our own blind spots, regarding usage > trends. > > Closed-end questions such as "do you like seagulls" can only get 3 > > responses, "yes," "no" and "no response at all." > > Scaled response and open response questions are always better in terms of > data > that is dealing with aesthetics and feelings. The art with these answers > is > in the interpretation. A Yes/no response to a question is not an answer > it's > a vote and a sign of lazy Poll design. We don't need to do that, we don't > have department heads breathing down our necks and waving deadlines under > our > noses so as there is no pressure, our Survey design should be tops. >
Indeed. Yet, Scaled questions should have a odd number of choices and should be used for quantification. Five is a fair number, in my view. Open questions should be used for qualification. They are harder to plot. > > What I would like to be able to do is to design a survey, collate the data, > make a decision based on that data, publish it and then be able to point > directly at a feature or design element that we can say was due to feedback > from the survey. This gives our surveys gravitas with users and we are > more > likely to get quality responses to later surveys. > This could be usefull to show users that their wishes are being heard, discussed and can be implemented in the software someway. > > Cheers > GL > Cheers. -- Paulo de Souza Lima http://almalivre.wordpress.com Curitiba - PR Linux User #432358 Ubuntu User #28729
