Hershel Robinson wrote:
Apache 1.3.36 is the OFFICIALLY supported version of Apache. 2.x is
not supported OFFICIALLY by CPanel and is labeled "beta" as far as
support, so I would suggest being careful trying to use it.
You can install whatever you like. However, most likely installing
it will most likely not help you as the pre-made RPM distributions
are not going to put the files where you want them.
The script may have installed a file called "/etc/httpd/conf.d/
otrs.conf", however... APACHE is not looking there.
Well, I guess you better not use the OTRS rpm provided for FC1,2,3
then. That rpm makes quite a lot of assumptions about your system,
but as CPanel/your PVS messed with the system quite a bit your system
isn't really looking like a FC2 system anymore. For instance: Fedora
comes with Apache2 by default, so the OTRS rpm for FC1,2,3 assumes
you're running Apache2. I installed OTRS on several servers running
Plesk and at least Plesk doesn't completely change your system
around. The OTRS rpm worked just fine on those machines.
Any other ideas?
I guess the OTRS rpm isn't really going to work on your CPanel box
without a lot of tweaking and moving files etc. Maybe you're better
off doing an install from the source tarball following the
instructions. Yeah, it's more work. Or try a non-CPanel box.
Nils Breunese.
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